The service at Hyatt Regency Kathmandu was terrible.
We went to the lounge dressed simply because we wanted to stay at the hotel comfortably.
While our group was eating refreshments in the lounge, the manager came and asked about the room.
We looked at the manager to see if he could also check other people's needs, but he only asked us.
Maybe it was because we're Asian dressed in rags.
We were deeply offended by this.
The attitude of the staff was also unfriendly, ruining the end of Kathmandu.
We are determined not to stay in the Hyatt Regency Kathmandu again.
I was worried that others might experience this inconvenience, so I post a review.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2018๋ 11์ 15์ผ
best resort
It could be the best place if you want to take a rest in this resort.
The Hyatt Kathmandu is very confortable and nice. The hotel shuttle bus was also very convenience.
The late check out is very convenience for our airplane schedule and house keeping is very nice.
The front and 6th floor desk's employee was very kind and knowledgeable for hotel information.
And enjoyed the happy hour for drink and snack.
Really nice stay at the Hyatt. The grounds are very well maintained and the Suite access was a definite plus.
Only area of improvement is communication of the staff. We requested an early breakfast as we were leaving before 6am for a flight, which was confirmed multiple times by the staff. Unfortunately it was not communicated to the morning team so no breakfast was organised for us when we checked out. A small but frustrating issue.
Would stay again though!
Edgar
Edgar ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 25์ผ
Love it
Binu
Binu ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 15์ผ
Liju.
The hotel stay was pleasant as expected.The TV's Audio was malfunctioning, Iron borad was broken, and the safe in the room malfunctioned. Other than that no issues.
LIJU
LIJU ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 12์ผ
A beautiful hotel that provided some calm in the chaos (wonderful chaos!) of Kathmandu. Ideally it would be closer to some of the more lively evening spaces in the city but the restaurants on site were great quality and the staff and service second to none.
Ashleigh
Ashleigh ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 3์ผ
Good
Overall good experience. The staff are great there. Some of the male receptionists can do better if they change their tone-perhaps they can be more poliet(?).
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 2์ผ
Josephine
Josephine ๋, 8๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 23์ผ
Amazing experience
Karvika
Karvika ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 18์ผ
Extended my stay
Rima das
Rima das ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 11์ผ
Yijun
Yijun ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 8์ผ
Always pleasant and helpful
Gordon
Gordon ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 27์ผ
All good but some bed
jelender
jelender ๋, 2๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 22์ผ
Perfect and will stay again
Sarah
Sarah ๋, 2๋ฐ ์ฌํ
Travelocity ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 13์ผ
Excellent staf
AbdulRehman
AbdulRehman ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 7์ผ
Bathroom not in good condition
JATINDER
JATINDER ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 27์ผ
Excellent Hotel & Service. The Food was Superb. We had a wonderful time