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Hotel Del Portal, Puebla

3.5 star property
Hotel with restaurant, near Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel Del Portal, Puebla

Front of property - evening/night
Premium bedding, in-room safe, desk, soundproofing
Standard With View | Premium bedding, in-room safe, desk, soundproofing
Lunch and dinner served, Mexican cuisine
Lobby sitting area
Hotel Del Portal, Puebla puts you in a great location, within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests looking for a bite to eat can check out LA NOGADA, which serves Mexican cuisine and is open for lunch and dinner. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a terrace.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Premium bedding
The current price is ₩59,394
₩70,679 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Room

Highlights

Soundproofed
Free cribs/infant beds
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room

Highlights

Soundproofed
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
Laptop-compatible safe
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, soundproofing

Standard Twin Room

Highlights

Balcony
Soundproofed
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, soundproofing

Standard Triple Room

Highlights

Soundproofed
Free cribs/infant beds
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds, Balcony

7.6 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
Laptop-compatible safe
  • 12 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds

Shower, free toiletries, hair dryer, towels

Family Room, Multiple Beds

Highlights

Soundproofed
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
Laptop-compatible safe
  • 12 sq m
  • Sleeps 5
  • 3 Double Beds

View all photos for Family Room

Premium bedding, in-room safe, desk, soundproofing

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
Laptop-compatible safe
  • 12 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bed

Standard Twin Room

Highlights

Soundproofed
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
Laptop-compatible safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior

Premium bedding, in-room safe, desk, soundproofing

Superior

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
Laptop-compatible safe
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard

Premium bedding, in-room safe, desk, soundproofing

Standard

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

Highlights

Balcony
Soundproofed
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Queen Beds

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Flat-screen TV
Fan
Premium bedding
Satellite channels
Desk
Wardrobe or closet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 7 min walk - 0.6 km
  • Centro Expositor - 10 min drive - 3.0 km
  • Angelopolis Commercial Center - 16 min drive - 5.3 km

Getting around

  • Puebla Intl. Airport (PBC) - 40 min drive
  • Puebla–Cholula Tourist Train Terminal - 24 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪The Italian Coffee Company - ‬1 min walk
  • ‪La Porfiriana - ‬1 min walk
  • ‪Vittorio's - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hotel Del Portal, Puebla

Hotel Del Portal, Puebla puts you in a great location, within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests looking for a bite to eat can check out LA NOGADA, which serves Mexican cuisine and is open for lunch and dinner. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (MXN 120 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1700
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

LA NOGADA - This family restaurant specializes in Mexican cuisine and serves lunch and dinner.

Fees & policies

Parking

  • Parking is available nearby and costs MXN 120 per night (656 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
There is limited hot water on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche

Also known as

Hotel del Portal
Hotel del Portal Puebla

Frequently asked questions

Are pets allowed at Hotel Del Portal, Puebla?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Hotel Del Portal, Puebla?

You can check in starting at 3:00 PM. Check-out time is noon.

Are there restaurants at or near Hotel Del Portal, Puebla?

Yes, LA NOGADA offers Mexican cuisine.

What's the area around Hotel Del Portal, Puebla like?

Hotel Del Portal, Puebla is in Puebla Historic Center, a short 1-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

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Reviews

Hotel Del Portal, Puebla Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

8.2

Eco-friendliness

7.6

Property conditions & facilities

Popular mentions

Room
Location
Ambience
Service staff
Shopping center
Shower
Lobby
Restaurant

Reviews

10/10 Exceptional

I have stayed at this hotel previous and it is economical for the location
Ubaldo, 1-night trip

8/10 Very good

it was a very convenient location to Central
James, 5-night trip

10/10 Exceptional

This is a great hotel in a good location. The staff were friendly and helpful. It was clean and tidy
4-night trip

10/10 Exceptional

The customer service was great, i stayed here in the past and it was great that's i choosed it again cause customer service has always been great
Gabriela, 4-night trip

6/10 Good

Not worth the stay

The place has no parking & there will be additional fee for it. $120 mx pesos. The rooms are small. Beds with concrete base. No ice on premises. No a/c. Towels and sheets are tearing apart. Good deal on hotels.com but you cannot upgrade snd and if you want to extend your stay you will have to check out ( leave the room with all your belongings) and wait for another room to be assigned. Good things: good location, luggage storage free of charge, elevator and bell service are nice.
Silvia, 1-night trip

6/10 Good

Nice &clean the only thing no AC
Patricio, 5-night trip

2/10 Poor

Stay away from this place. They did not return my passport.
Diana, 1-night trip

10/10 Exceptional

.
Irela, 6-night trip

10/10 Exceptional

The property is less than a half block walk from what most everybody goes there to see, the zocalo and the cathedral. With that half block walk, you get a very nich hotel room at half the cost of other hotels directly in front of the zocalo. Most of the hotels in this area are old hotels. This hotel is not exception. Given that, I enjoy staying in a historic area and a historic hotel. Even though old, it still has been updated with modern day conviences.
Douglas, 2-night trip

8/10 Very good

It’s beautiful hotel with excellent staff service, but I didn’t like the smell of the sink in the bathroom.
Juana, 2-night trip

10/10 Exceptional

Good
Olga Lidia, 1-night trip

10/10 Exceptional

:)
GUZMÁN HERNÁNDEZ, 1-night trip

10/10 Exceptional

They let me check in a few hours ealy...so 5 stars
gabriel, 2-night trip

4/10 Fair

Very bad and unprofessional staff. They told us that our Expedia booking was only for one room (it was for two rooms and paid). They even asked us to contact Expedia to figure out instead of checking themselves. Why should we call Expedia when we already paid and Expedia showing confirmation on their website? (this confirmation comes after hotel confirms to Expedia). Really not worth your time and energy. They were blunt and disrespectful and rude. After 30 minutes of searching and we not giving up, they found the booking but never apologized that they were at mistake. Really unprofessional behavior.
Arpit, 1-night trip

2/10 Poor

Muy mala atencion, hotel regular

La atencion del personal: despota y grosero
Enrique, 1-night trip

6/10 Good

El hotel es bonito y limpio, pero el señor que atiende cuando se realiza el check-in no es nada agradable ni amigable, nos quedamos xq llegamos tarde y con niños sino la verdad me hubiera ido para otro hotel donde en realidad sepan atender un huésped
Johana, 1-night trip

8/10 Very good

Estancia regular

Una muy mala bienbenida en la recepción y el estacionamiento lo cobran cuando en la página dice "Estacionamiento disponible", No hicioeron limpieza en la habitación. El aire acondicionado no es suficiente.
Enrique, 2-night trip

6/10 Good

No cuenta con estacionamiento propio y te cobran por cada noche $120
Yannick, 2-night trip

4/10 Fair

Ubicacion bien Hubo mala experiencia nos tomaron dinero de nuestra mochila, desconozco si fue en la habitación o el servicio de paqueteria La habitacion que me toco el techo muy bajito
Jorge, 2-night trip

8/10 Very good

Muy buen lugar

El lugar está muy bonito y céntrico lo cual lo hace mucho mejor, lo único que no me pareció fue el hecho de la limpieza, ya que las sábanas no se sentían lo suficiente limpias, pero del todo la verdad es un excelente lugar para volver a quedarme.
Leonardo, 1-night trip

10/10 Exceptional

Nos encanto, sugerencia los baños muy pequeños, te lastimas con la llave del agua al bañarte, de ahi en fuera excelente
Aida, 3-night trip

10/10 Exceptional

Muy bien todo
ILEANA, 5-night trip

8/10 Very good

muy bien
JOSE G, 3-night trip

8/10 Very good

El personal de recepción es muy grosero
Jocelyn, 1-night trip

4/10 Fair

RESULTA QUE SI RESERVAS POR EXPEDIA NO RESPETAN LA HABITACION QUE ELIGES Y TE ASIGNAN UNA DIFERENTE, MI CASO PAGUE Y ESCOGI BALCON VISTA CALLE ME DIERON UNA SIN VENTANAS CERO BALCON Y MUY AL FONDO PORQUE APLICACION NO APLICA, ADEMAS EL PRECIO FUE MAS ELEVADO QUE LO QUE HABIA RESERVADO, SIN CONTAR QUE SE PAGA ESTACIONAMIENTO COTICE BALCON VISTA A CALLE EN 1200 TOTAL PAGUE 1700
RAUL, 1-night trip