Hotel was great. Location, not so much. Lots of construction going on nearby and was not warned by the hotel.
Judith
Judith ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 23์ผ
Jordan
Jordan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 17์ผ
Mark
Mark ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 17์ผ
Michael
Michael ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 13์ผ
Great Choice for a New Brunswick Hotel
Staff is very nice, hotel is large and well appointed, located close to restaurants, entertainment. Rooms are large and well equipped. Multiple elevators so quick to move around hotel, on site bar/restaurant is convenient too. Valet staff very friendly and helpful and organized. We have stayed here multiple times now
Luis
Luis ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 10์ผ
Maybe go somewhere else?
Just so disappointed-unfriendly check in, nothing special -we were originally at a Hilton property but changed to this should have stayed where we were! People were partying all night and we did our best to cope through and I mentioned it to the front desk in the morning and was chastised for not calling in the middle of the night because โsecurity would have come upโ and I was like wait security doesnโt check the floors anyway? I wasnโt looking for anything jus informing them! But it is in a pretty sketchy area and anyone can come in and get on the elevator? Not good!
Helen
Helen ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 9์ผ
Daniel
Daniel ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 8์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 7์ผ
Christopher
Christopher ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 6์ผ
Not as clean as expected .
It was ok the room was not as clean as I expected considering the price .
The sheets were dirty once the room was freshened up.
However the staff was extremely pleasant and accommodating. The service was excellent . The valet were extremely friendly and pleasant .
Kiana
Kiana ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 1์ผ
Josรฉ
Josรฉ ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 23์ผ
edward
edward ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 22์ผ
Heldrich Hotel stay was very bad!
The Stay fell far away from my expectations. First, Valet was not at his station. Second, when i approached the check-in counter, I was greeted with an obscenity (the f word)). He then explained he had to reboot his computer. Third, they wanted my Debit Card to charge an additional $50 as a security deposit like i was a teenager. No clear explanation given. Fourth, i get to my room and it was clear no room service or even an alternative was given. Fifth, the shower stall floor and walls were covered in mold / mildew. It clearly wasn't cleaned in months or years. Sixth, i was notified the $50 deposit from me would take up to 5 days before my DR Card would be refunded. When I asked if i could use part of that to pay my valet charge, i was just told no!
What you advertise and what you get were completely opposite.
I was so turned off that i really needed to document my stay. Had it met or exceeded my expectations i would have gladly given a positive review as i normally do.
So sad and greatly disappointed.
Ken
Ken ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 17์ผ
keith
keith ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 7์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 5์ผ
Mike
Mike ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 30์ผ
Excellent stay for the whole family
We had an excellent stay and the hotel staff and the valet were just exceptional in terms of service
Gregory
Gregory ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 19์ผ
Nancy
Nancy ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 16์ผ
It was a regular hotel room. Calling it a "suite" is a joke. The drawers on the dresser were a hot mess. The bottom one wouldn't close (it was partially open when I got in the room) and the others were very difficult to open and close. The air conditioning in the hotel room as well as a friend's room wasn't working well at all. No body wash, just a bar of soap. The lighting in the room was very poor, including the bathroom.
It costs $30 to valet your car. They said they would send a link so you could request your car before you come down from your room. Never received it. It took 25 minutes to get my vehicle. Other guests were super annoyed about how long they had to wait. AND...I wasn't charged $30, but additional fee for...who knows. Really deceptive advertising.
It was a $250 hotel room, which was super overpriced for what I got. I wouldn't stay here again.