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Urban Hotel Aix-les-Bains, BW Signature Collection

3.5 star property
Hotel with spa, near Grand Cercle Casino

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Photo gallery for Urban Hotel Aix-les-Bains, BW Signature Collection

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Reception
Interior
Premium bedding, in-room safe, desk, blackout curtains
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Urban Hotel Aix-les-Bains, BW Signature Collection offers a tranquil retreat near Grand Cercle Casino. Relax with dry cleaning/laundry services, unwind in the sauna or steam room, and take advantage of an indoor pool with sun loungers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Connecting rooms available
  • Pool
  • Air conditioning
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Room service
  • Business centre

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The current price is $92
$104 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Comfort Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

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  • Pool
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8.8 out of 10, Excellent, 516 reviews
The price is $111
$126 total
includes taxes & fees
14 Sept - 15 Sept
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About the area

Map
1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100

What's nearby

  • Congress Centre - 3 min walk - 0.3 km
  • Grand Cercle Casino - 3 min walk - 0.3 km
  • Thermes Chevalley - 8 min walk - 0.7 km
  • National Thermal Baths - 17 min walk - 1.5 km
  • Lake Bourget - 3 min drive - 2.1 km

Getting around

  • Chambery (CMF-Chambery - Savoie) - 15 min drive
  • Lyon (LYS-Saint-Exupery) - 60 min drive
  • Grenoble (GNB-Grenoble - Isere) - 65 min drive
  • Aix-les-Bains - Le Revard Station - 6 min walk
  • Viviers du Lac Station - 9 min drive
  • Grésy-sur-Aix Station - 11 min drive

Restaurants

  • ‪L'Arbre A Palabres - ‬6 min walk
  • ‪Centre des Congrès - ‬3 min walk
  • ‪La Balançoire By La Bicyclette Rose - ‬6 min walk
  • ‪La Rotonde - ‬3 min walk
  • ‪L'Alchimiste - ‬5 min walk

About this property

Urban Hotel Aix-les-Bains, BW Signature Collection

Urban Hotel Aix-les-Bains, BW Signature Collection puts you a short five-minute drive from Lake Bourget. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with spa services. Other highlights include a fitness centre, a hot tub and a sauna.

Languages

English, French, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 62 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site parking only available on request
    • Secured covered on-site self-parking (EUR 13 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Shared fridge
  • Room service (limited hours)

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Boat tours nearby
  • Downhill skiing nearby
  • Waterskiing nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (377 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Espace détente. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 100 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 10 for children
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)
  • Spa access is available for an extra charge of EUR 16 per day

Renovations and closures

The following facilities are closed on Monday, Wednesday and Sunday:
  • Restaurant

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Covered self-parking costs EUR 13 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Guests under 3 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Agora Aix-les-Bains
Hôtel Agora Aix-les-Bains
HELP_OUTLINE

Frequently asked questions

Does Urban Hotel Aix-les-Bains, BW Signature Collection offer free cancellation for a full refund?

Yes, Urban Hotel Aix-les-Bains, BW Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes. Self-parking costs EUR 13 per night. Parking spaces may be limited.

What are the check-in and check-out times at Urban Hotel Aix-les-Bains, BW Signature Collection?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Urban Hotel Aix-les-Bains, BW Signature Collection?

No, this hotel doesn't have a casino, but Grand Cercle Casino (4-min walk) and New Castel Casino (21-min drive) are both nearby.

What is there to do at Urban Hotel Aix-les-Bains, BW Signature Collection and nearby?

Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and soothe your senses in the hot tub. Urban Hotel Aix-les-Bains, BW Signature Collection also has an indoor pool and a sauna, as well as a steam room.

What's the area around Urban Hotel Aix-les-Bains, BW Signature Collection like?

Urban Hotel Aix-les-Bains, BW Signature Collection is in Aix-les-Bains City Center, a short 6-minute walk from Aix-les-Bains - Le Revard Station and 3 minutes' walk from Congress Centre.

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Urban Hotel Aix-les-Bains, BW Signature Collection Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Very comfortable hotel in decent location for the centre of town. Nice spa facilities too.
Ian, 2-night trip

10/10 Excellent

Super location. Modern Rooms. Friendly Staff.

Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me!
Kenneth, 2-night trip

8/10 Good

Good hotel

Good hotel with value for money.
ANIRUDH REDDY, 3-night trip

6/10 Okay

Super
Pascal, 1-night trip

10/10 Excellent

Decent and clean hotel

The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room.
1-night trip

10/10 Excellent

This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.
David, 5-night trip

8/10 Good

Bisschen in die Jahre gekommen. Parkhaus ist gruselig, da die Zeitschaltuhr schnell abläuft. Leider wurde die Reise doppelt Berechnet. Zum Glück konnte ich meine Konto online einsehen. Die Mitarbeiter am Empfang war sehr nett und konnte zur Problemlösungen unterstützen.
Turan, 1-night trip

6/10 Okay

J'ai choisis cet établissements pour le prix car je faisais un bref sejour au final si on compte l'accès à la piscine et le parking qui est payant nous aurions pu prendre un hôtel près du lac.
sandrine, 1-night trip

4/10 Poor

On a payé via votre réseau 296€ en arrivant on a payé le parking, le petit déjeuner et le spa pour 2 jours soit 96 € j'ai bien insisté pour payer ce supplément et être débarrassé pour notre départ. Hors en partant on nous a réclamé le petit déjeuner ! Ceci n'est pas normal ! J'aurais dû demander la facture détaillée des l'arrivée! Je ne recommanderai surtout pas cet hôtel et comme je suis beaucoup vu sur Google le massage passera très bien. Je ne remettrai pas les pieds dans un de vos établissements qui affiche 4 étoiles et a des douches avec du moisie sur le bas des fayence aussi !
Christophe, 2-night trip

8/10 Good

2-night trip

8/10 Good

Chantal, 1-night trip

8/10 Good

Schwimmbad

Aufgrund der Homepage, waren wir der Meinung, dass das Schwimmbad im Preis enthalten ist. Leider war dem nicht so.
Peter, 1-night trip

8/10 Good

Les + : la proximité du centre ville, un grand parking gratuit le week end a 150m, chambre assez spacieuse, spa propre et agréable Les bémols : chambre assez spartiate pas de mini bar, pas de sèche serviette (pas pratique pour faire sécher le linge après le spa), la voix de l'ascenseur audible depuis les chambres
Elsa, 1-night trip

10/10 Excellent

benoit michel de, 2-night trip

10/10 Excellent

Hannah, 3-night trip

2/10 Terrible

A fuir

J’ai séjourné dans cet hôtel en famille du vendredi au dimanche. Malheureusement, l’expérience a été décevante à plusieurs niveaux. Tout d’abord, j’ai dû demander à plusieurs reprises des serviettes pour pouvoir me doucher. Malgré mes relances, elles ne m’ont été apportées qu’après insistance. Ensuite, le chauffage ne fonctionnait pas : nous avons littéralement gelé toute la nuit, ce qui est inadmissible, surtout en cette saison. Cerise sur le gâteau : deux jours après notre départ, l’établissement m’a contacté à plusieurs reprises pour me demander de régler les taxes de séjour… pour finalement me dire qu’elles étaient déjà payées. Un vrai manque d’organisation. Bref, séjour très inconfortable. Je ne recommande pas.
Myriam, 2-night trip

4/10 Poor

Mati, 4-night trip

8/10 Good

Pascal, 1-night trip

10/10 Excellent

Brigitte, 1-night trip

10/10 Excellent

Bien situé, un service accueillant, du confort et une propreté irréprochable ; Tout est en accord pour un séjour agréable.
Klarna, 2-night trip

10/10 Excellent

Gregory, 1-night trip

8/10 Good

Patricia, 1-night trip

10/10 Excellent

Excellent séjour

Hôtel très bien situé en plein centre-ville.avec un parking,penser à réserver.la partie spa est très agréable jacuzzi,piscine,sauna hammam le tout dans un état impeccable.notre chambre une suite pour 4 étais spacieuse et bien équipé.deux chambres avec une grande salle de bain (baignoire et douche)et deux toilettes.literie très bonne.très calme.à disposition cafetière et bouilloire,les dosettes sont fournies
Véronique, 1-night trip

6/10 Okay

Sonia, 1-night trip

2/10 Terrible

1-night trip