By far the worst hotel I have ever stayed in. The room was not clean and smelled. Did not feel safe with other guests and shared facilities. Booked due to limited options for accommodation close to Stansted airport, had some issues with my booking and received no communication from the people who run it. I am not a snob at all and have stayed in some bad places before but this was by far the worst, do not book, especially if you have a family
samuel
samuel ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 14์ผ
Not as advertised
Wasn't at all like the photos, generally appeared unclean.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 30์ผ
Dunya
Dunya ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 24์ผ
Rubait Alam
Rubait Alam ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 28์ผ
DO NOT BELIEVE THE ADVERTISEMENT PICTURES ๐ต
Even if your looking for a cheap option near the airport DO NOT BOOK HERE, spend the extra ยฃ10 and stay at an hotel. Now for the cleanliness. 0/10 this was actually.an helath hazard the bedsheet jad been changed besides that the room hasnt been cleaned for at least 20 years. Id rate it 0 stars if possible, I slept in my clothes on top of a coat. Absolutely Horrid. The pictures are a far far cry from the reality.
steven
steven ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 2์ 8์ผ
Cewmstgmail
Cewmstgmail ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 12์ 20์ผ
Lukasz
Lukasz ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 11์ 30์ผ
Charlotte
Charlotte ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 11์ 24์ผ
Nella camera tre letti uno matrimoniale. Riscaldamento che lascia a desiderare. Pulizia inesistente. Lavandino del bagno senza acqua calda, corridoio non riscaldato, ecc...
Arnaldo
Arnaldo ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 11์ 4์ผ
I booked a guest room but after arriving at the property an hour and a half later, the contact number I was given is turned off, and there is no one around. Iโm stranded on the road at midnight.
Nayab
Nayab ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 10์ 17์ผ
Ocรฉane
Ocรฉane ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 10์ 4์ผ
Do not book
Nobody there, nobody when we called!. We tried contacting them and when we arrived nobody was there. We never Got in. The taxidriften stayed and drove us to another hotel. He had experienced that with other guests as well. Will NOT recommend this. Do not book!
Rikke
Rikke ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 9์ 26์ผ
I could not get into this property and was left out on the street. No answer from number given. DO NOT BOOK THIS PROPERTY. They wonโt give me a refund either and are non responsive
Paul
Paul ๋, 1๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 8์ 15์ผ
Fake Pictures of Rooms...avoid hotels.com
The picture of the rooms are fake, rooms were dirty, smelly and not fit for humans.
I would not recommend anyone to use UK.hotels.com as you can't contact any once you have paid the money.
I have sent my reviews of UK.hotels.com to outlets to advise not to use your service.
I shall be doing more once I get back from my holiday.
Mohammed
Mohammed ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 6์ 30์ผ
Aoife
Aoife ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 6์ 5์ผ
This is self check in place and I didnโt know that as on my email about check in details it was answered with guess house names. So had really big problem finding place then arrived with no code for key safe box. Place overall was mess full of cabin crew yungsters partying, fair enough they were helpful as they contacted landlord so I got a room key. I received email with check in details next dayโฆ
Fedora
Fedora ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 5์ 23์ผ
Peace Omotola
Peace Omotola ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 4์ 8์ผ
Donโt book here
We booked this through hotels.com and got a confirmation and pre paid but when we turned up and eventually found someone they said they donโt have a room as we have rented it out for a long stay - no sorry no gift of compensation
Andrew
Andrew ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 2์ 11์ผ
We arrived in the night to find a damp room with damp, dirty sheets (hair in the bed, terrible smell on sheets etc), leaks from radiator running right across the floor, bathroom floor covered in human and animal hair. Someone had sprayed some cheap spray in the room, that was all the cleaning done. There was a communal kitchen full of dirty washing up, a table with alcohol and cigarettes butts etc..
I was with my wife and children at 1am and we had to leave, no one could sleep there, and we are not fussy!
Outside were broken rotting old cars like something out of the Texas Chainsaw Massacre!
The only place we could get a room that night having relied on Expedia to ensure a minimum quality was the Radisson which cost ยฃ256!
This place should be struck off immediately.
We would love to get our money back and something towards the hotel room we had to pay for.
Really hope to hear from you.
Best regards,
Henry
Henry
Henry ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 1์ 31์ผ
Charles
Charles ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2023๋ 12์ 25์ผ
Not suitable for young families especially. The building smelt of cigarette smoke, as the cleaners were smoking in the property. The room was not made for us and one duvet had blood staines on it. The room was right next to the laundry room that had spinning machines keeping us awake until midnight. Very loud as shared property. People coming down to kitchen at all hours. The people on the phone were helpful and apologetic and got us clean sheets and new duvet cover but it was a very unsettling experience with very little sleep.
Leila
Leila ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2023๋ 11์ 25์ผ
Filthy, disgusting place
This was the worst place I have ever encountered.
Drug taking and filth.
Nothing like the photos and does not align with the reviews. Arrived at 2am to an absolute disaster with 3 children in a dark area did not feel safe absolutely do not stay here
Hotels.com you need to do better when places like this let down your customers
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2023๋ 11์ 10์ผ
This place was not even findable. We rocked up to a place that appeared to be the place we booked and they asked us for ยฃ70 to stay. The place was filthy. We were told we couldnโt use the kitchen the tv didnโt work