The room is very nice. The property needs cleaned up. Too many weeds makes the place look run down.
Denise
Denise ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 21์ผ
Not so satisfiedโฆ but nice inside of rooms
Outside is not so appealing. Needs landscaping, paint or pressure washโฆ looks old and run down. Especially outside pool area. Outside lazy River was not accessible or clean. Upon arriving front desk agent did not tell us where the indoor pool, kids pool and okay are and lazy River were located nor were signs posted to let people know. Had to ask or walk the far back side of property to find out location. Otherwise, youโd never know cause itโs not in plain sight from outside pool areas. The room was nice and clean, looks newly renovated. No complaints about the room overall.
Janise
Janise ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 21์ผ
Love it
Our rooms were nice , clean and we love the kitchen
yuri
yuri ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 20์ผ
It was horrible outlets didnt work tv was garbage beds left my back hurt me kids kept running halls until 400 am door didnt shut
Deborah
Deborah ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 20์ผ
Darren
Darren ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 20์ผ
Anthony
Anthony ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 20์ผ
Going out business
Unauthorized Charges, in competent staff. Check in took one hour no jets in the hot tub two days to replace the refrigerator terrible and everyone will know.
My family and I stayed at the Polynesian Hotel in Wisconsin Dells, and it was one problem after another.
The most alarming incident was a fire alarm that went off in the middle of the night for nearly 15 minutes. Shockingly, the hotel did not notify the fire department. I had to personally call 911 after noticing there was no emergency response. The responding police confirmed this was the hotelโs responsibility to do. No staff were present, and police struggled to find an employee on duty to address the situation.
When I later located the fire panel, it showed a system warning another major safety concern that was not addressed.
Other issues included:
โข Lifeguards who appeared disengaged and were often on their phones
โข Leftover, rotting food found in our roomโs cupboard
โข Repeated calls to the front desk went unanswered
โข No front desk staff present overnight, including during the fire alarm
โข A person was roaming the halls at night shouting loudly, causing concern for our safety and theirs. After failed attempts to contact the front desk. The police were called out.
Iโm very disappointed and deeply concerned about the lack of safety protocols, cleanliness, and staffing. I cannot recommend this hotel to other families and hope that management and Hotels.com takes this seriously.
Jennifer
Jennifer ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 16์ผ
It's a shame that such good building isn't properly taken care of, it's been years that it needs a good remodeling. Service isn't the best either, people at the desk barely know what they're talking about.
Ismael S
Ismael S ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 15์ผ
Samantha
Samantha ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 14์ผ
Dump
Not very friendly,very dirty outside and parking lot. Noisy with kids screaming and running till late at night, rooms are not to sound proof. Seems like they are working on inside and just stopped.Needs Work
Roland
Roland ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 13์ผ
Ian
Ian ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 13์ผ
Mediocre dirty hotel
Polynesian
Hardwood floors are sticky and dirty, it turned my white socks brown
Pool closes super early, 8pm
Resort was closed, unenthused front desk lady said maybe tomorrow, depending on the weatherโฆ why am I paying a $20 per day resort fee when thereโs no resort to use?
Balcony doors canโt be opened as they are โunder constructionโ and have a $100 fine associated to opening them
No microwave
WiFi is essentially nonexistent, continuously disconnects or says connected but wonโt load anything
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 12์ผ
Alicia
Alicia ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 12์ผ
Hotel.com should remove this hotel from their list.
Manager was rude!!!
Had to pay an additional $70 at check in, manager says โif you donโt like it we can cancel your reservationโ. I booked 2 rooms, not even close to one another. Iโm on the 3rd floor, they are on the 2nd.
Website said there was a $10 fee per room for the pools and is optional. They charged each room at $20. Pools close at 8 pm, our show is done at 9pm.
So why are we charged for pool fees?
There was dog food on our floor and we didnโt bring a dog.
I would not stay here again.
Letโs see if I get any money back from their โincurred feesโ in 14+ days
Rebecca
Rebecca ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 11์ผ
aaron
aaron ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 10์ผ
Save your time and money!!!
SAVE YOUR TIME, ENERGY, AND HARD EARNED MONEY. DO NOT RESERVE HERE.
After we got into our rooms from the hectic check in The smaller standard room had a broken TV in the room as well as a sign on the door (see pics) that stated the balcony was under construction and if the door was opened we would be charged $100. There was NO construction.
In my King Suite the closet hinge was broken. Old coffee left in the coffee pot, dirty fridge with a spill at the bottom which was never cleaned as well as white splatter on the head board. Gross.
About 4Am a fire alarm alert is going off telling the hotel guests to evacuate. I had my 8month old and elderly parents with me a long with other children and adults. After standing outside for 10minutes and not hearing any emergency sirens we called the fire department who didn't know the alarm was going off. A staff member was driving around the hotel telling guests to go back in it was a false alarm. When we asked what happened and that we called the fire dept. She acted mad and didn't give us an answer. Mind you the panel says system trouble.
Police arrive on scene and let us know that the systems are not connected to any emergency services and that it is the staffs job to immediately call 911. The staff member failed to do so. Yes, I got a case number and all.
Black mold on the indoor pool as well as not a hint of chlorine to keep the water clean.
Lifeguards on their phones. Security panel lit up. Burnt fire alarm. Unclean bedding.
Alison
Alison ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 9์ผ
Not the best but still okay
Its been some years since the last time I came and this time was not the greatest. They seem short staffed didnโt keep the halls cleaned it was a spilled red drink the entire 2 days that didnโt get cleaned. They ran out of wash cloths. They changed the hours for their pool and need alot of more
Work done. Itโs definitely potential there.