We had a wonderful four nights here. Staff were super friendly. We were given a free upgrade to a much larger oceanfront room. Room was very nice and clean! View was amazing. Getting to the pool and beach was a short walk. We will definitely stay here again.
Penny
4๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
We went down for 5 days and im so glad i chose this resort. The front desk workers were AMAZING!!!It was clean. The room looked wonderful and was very comfortable. It had a kitchenette that was very functional. It was not right on the strip (about 18min drive away) so it was very calm and quiet. I would definitely stay here again 10/10 expirence.
Maegan
5๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
I don't like writing bad reviews, but here we go. The room had roaches and hair in the bathroom. The space was cramped. Hair was in the freezer. The pull-out sofa was dirty and the sheets for it were dirty. The lady at the front desk was very sweet and found us another room. That room was a lot better. Pools were dirty. I had to get the net and clean the pool out. The chairs were nasty, and we had to wash them off to use them. No smoke detectors. The pictures they post are false advertising. Parking sucks
Jose
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
The mattress and pillows were comfortable.
But the bathroom was not clean. There was a loud noise coming from the showerhead, and it sounded like it was going to bust from the wall.The balcony was dirty. The balcony floor was covered with water.
I went to the hotel check in desk, and spoke with the representative, and I told them about the showerhead, and she was very nice and moved us to another room that was nicer.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
10/10
We stayed one night but we enjoyed! Nice hotel in a good area.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
4/10
Not a great stay other than the pool at St. Johnโs Inn. The first night we stayed in a room with a dirty bathroom floor and the water in the tub did not stop running. When the tv went out, I went to the office and they moved us to another room for our second night through the end of our stay. The second room was cleaner but had small roaches and the coffee machine or the stovetop worked. I told the front desk and they never came to replace or fix the coffee machine and stove. Michael at the front desk did give us complimentary breakfast vouchers for having to move rooms and extended our checkout time to 2 pm for free. The pool was nice and clean which was about the only good thing about this stay. It was nicely located to the beach as well but overall Do not recommend.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Room was clean and nicely decorated. The sheets could have been softer and the ac couldnโt keep up/leaked water but otherwise a great stay!
Joshua
1๋ฐ ์ฌํ
4/10
Our room smelled of smoke. The furniture was way out dated. The pools were over crowded. I donโt think we would stay with this resort again.
Hollie
3๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Although the prices were decent the atmosphere of the hotel was very party-like and not a relaxing vacation. The room needs basic upkeep and repairs, very outdated. Pools were overcrowded and very cloudy water. It has nice beach access but the beach is overcrowded around that area and has a public drain draining into the ocean right next to it filled with fertilizer and dog poop.
Anthony
3๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Shannon
2๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 1๋ฐ ์ฌํ
2/10
Brittany
1๋ฐ ์ฌํ
8/10
Jacqueline
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Everything was great besides the microwave in the room didn't work & only three elevators worked so it was about a 20 minute wait each time you went down or up
Felicia
3๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Luis
2๋ฐ ์ฌํ
4/10
Room smelled like pee, could hardly open the door to our room. Trash cans stayed full so we could empty ours. I booked 2 rooms at the same time because our family is so big. So they put half of us on the 12th floor and the other half on the 8th floor.
John
3๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
The Caravelle is now old and run down. Parking is terrible. No place to unload upon arrival.
Park across the street in a garage. Haul your own items across Ocean Blvd. Then up the elevators. Made several trips because I was a solo traveler.
I needed to leave one day early due to a family emergency. Called the front desk and gave notice. No refund.
I booked thru Expedia and paid upon arrival at the hotel. Meaning the hotel collected my payment and could have refunded directly. No. Itโs their policy. โWe have your money and we are not refunding to you,โ Is what it felt like.
I called Expedia from the front desk when I checked out. The Expedia person spoke to the front desk manager. Expedia could not refund because they had not been paid yet.
I have stayed at the Caravelle many times in the last 30 years and taken family members and friends for the ocean front location. Never again.
susan
4๋ฐ ์ฌํ
8/10
Aquita
2๋ฐ ์ฌํ
8/10
Jodi
2๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
The stay was not horrible but definitely not the best, parking deck elevators stop working, the air in the room was not working properly and need updates on the rooms paying for parking is crazy.
Tamika
3๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
I would not recommend this hotel. Although we were in the โgreenโ tower, not the main building. Check in is across the street.
I canโt speak for the main building but the green tower is in terrible shape and dirty.
At check-in we were told our room was being cleaned. Hours later we finally received notification that our room was ready only to find the cleaning staff arrived to clean our room about 2 minutes before we did. We left and came back about a half hour later. But my main issue was the poor condition of the building.
gary
2๋ฐ ์ฌํ
2/10
Hotel staff (one in particular) had an attitude. Did not give great customer service nor make the experience of staying at your hotel great. And this was our first time staying. Needless to say, we will not be back. Even tho one family choosing to not book with your hotel would make a huge difference, but if u keep staff like โthe guy that frustrated the situation even moreโ around, then the number of families not booking with you will impact your pocketsโฆ. Regardless, me and mine wonโt be coming back.
Lonika
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
The building and room was in poor condition. I feared for the safety of my family because of broken windows, jammed door, and loud shouting throughout the night. The online photos didnโt match the true condition of this โresortโ nor the breathtaking musty odor that filled the room.
Shauna
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
They didnt tell us that they dont clean ur room and we asked for towls everyday and we had to go down and get them our self