The facilities are slightly below expectations. The door lock chain is simply missing, and therefore, that extra layer of security was non-existent.
In addition, the wash basin's drain is jammed, so water would only go away very slowly. A little bit inconvenient and at risk of spilling the water, but no big deal.
Finally, no drinking water was provided for the 2nd night of our stay. I had to ask the reception for it and was told that it was not normal. Thankfully, it was rectified quickly.
Overall, the quality of facilities and services is not on par with other Crowne Plazas that I have visited, including in Dubai and Glasgow. Staff were nice and helpful, though.