BED BUGS ALERT!
I was in roOm 133 and was attacked by bed bugs. 4 days later I am still itchty on my full body.
We complained at the reception and my wife emailed the Manager as per reception's advice.
No answer at this stage (4 days later!)
AVOID AT ALL COST!!!!
jean-pierre
jean-pierre ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 22์ผ
Adam
Adam ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 21์ผ
Troels
Troels ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 20์ผ
Out dated and old rooms, dirty stains everywhere including bedding and carpets. Room service failed to change bed sheets. Not worth the money we had to pay per night.
Faisal
Faisal ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
Thank you
I stayed because my brother is in Papworth Hospital. The staff could not have been kinder or more helpful at a really stressful time. Thank you
Alison
Alison ๋, 14๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 16์ผ
Mediocre
Not very friendly or helpful. Had to pay for parking. Average experience.
Panagiotis
Panagiotis ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 15์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 14์ผ
Poor hotel
My room was like a sauna. Air conditioning was defective. Also, had to pay extra for parking which was not advertised when booking the hotel. The breakfast serving area was too small, and therefore, far too busy at breakfast time.
I informed reception of the air conditioning issue and was told this was a known issue for that side of the hotel.
Richard
Richard ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 13์ผ
No air-conditioning even though it is a chain hotel under the name of Holiday Inn. A small fan is provided. With the heat waves in UK recently, we woke up a few times at mid-night due to the heat in the room.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 1์ผ
Tannuza
Tannuza ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 25์ผ
Bra hotell egentligen, men ac:n pรฅ rummen trasig
Bra rum, bra frukost, men ac:n pรฅ rummet fungerade inte. Och man fick inte รถppna fรถnstret mer รคn ca 5 cm, dรฅ det var spรคrrat. (Vi bodde pรฅ andra vรฅningen) Det var 32 grader nรคr vi var dรคr och flera gรคster var missnรถjda. I lobbyn och restaurangen fungerade ac:n sรฅ vi vet inte om det var besparing eller om det verkligen var ngt fel. De bad om ursรคkt och ville erbjuda poรคng i ngn klubb, som inte vi kan utnyttja. Dรฅ erbjรถd de โsome drinksโ for the road sรฅ vi tog ett par flaskor vatten. Hade varit schysst att tex halvera priset pรฅ rummet.
Ola
Ola ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 25์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 24์ผ
Nice weekend stay
The hotel staff were great. The maintenance man went the extra mile finding us a working quiet fan to cool the room.
Anthony
Anthony ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 22์ผ
Awful - avoid
We stayed during the hottest day of the year, the air conditioning was broken and our room was over 30 degrees in temperature. We asked for a fan in our room, we were brought a broken one. When asking for ice from reception they told us they couldnโt give us any. The staff were unhelpful, unsympathetic. We spoke to other guests of the hotel who left to stay somewhere else due to having such a poor experience. Would not recommend staying here.
Becky
Becky ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 21์ผ
Jason
Jason ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 21์ผ
We stayed before a hospital appointment and it was ideal. From check in to checkout the whole experience was good.
We were a little late for breakfast but a lovely lady prepared us fresh scrambled eggs and sausages. She was very thoughtful. All staff were friendly and professional. Thank you so much
Susan
Susan ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 20์ผ
David
David ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 17์ผ
Jon
Jon ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 16์ผ
Good experience of staying
KA SHUN ANGUS
KA SHUN ANGUS ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 15์ผ
One night stay
All good. We just needed somewhere to sleep for one night. The hotel was clean and comfortable. The room was small but adequate, the breakfast was pleantiful and well cooked and well presented. I would use the hotel again but would wanta bigger room if staying for more than one night.
Diane
Diane ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 14์ผ
Good location, just a 5-7 min walk to the nearest bus stop. Area is quiet. Staff are friendly.
The room was fairly cramped for a family when the sofa bed is out. It was also not comfortable to sleep on, could do with replacing the mattress.
The bathroom has been nicely renovated but unfortunately the tap is too far from the sink and water goes everywhere.