2/10 - ๋ณ๋ก์์
2025๋
7์ 30์ผ
Do yourself a favour and stay far far away
I paid for a SUPERIOR room in a FOUR STAR HOTEL.
The room I was given was over 30 degrees (including the night) and so humid you could bite the air, humid enough that my bedlinen was actually damp from it!!! AC not working (or even vent really considering the dampness)
Receptions reply? Well, we are aware of this issue in some of our rooms. We don't have another tonight we can move you tomorrow. Or we refund you and there are properties available in the city. Obviously the price difference of anywhere between 50 and 300 euros for 1 night at that point would be my expense if I took that! But oh they provide a cooler (the one that works with water) - result? It does absolutely nothing above 30 degrees beyond making the room EVEN MORE HUMID!!!
Who has the money for that even without considering the insult of that reply. So I spent the night barely even able to breathe in the room (forget sleeping), any attempt at a cooling shower absolutely futile as the coolest water the shower was able to produce was near scalding!
W/hen asked why they are selling theses rooms when they are very aware of this issue the reply was well that is a question to the head office.
I had bad hotel stays before. THIS is by far the worst! Instead of a good night sleep I had straight up TORTURE!
Viktoria
Viktoria ๋, 2๋ฐ ์ฌํ
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