We stayed at Juniper Springs Resort on August 31st for what was supposed to be a 2-day stay, but it turned into a nightmare. The first night, we discovered a mouse (possibly even a rat) in our room, which made it impossible to get any sleep. When we reported it, the management refunded the second night since we canceled, but only gave us 30% off the first nightโeven though we spent the whole night uncomfortable and disturbed.
For a place that calls itself a โresort,โ this was extremely disappointing. The experience felt more like staying in a low-end motel than anything close to a 3-star or higher property. Cleanliness and basic comfort should be the minimum standard, and unfortunately, Juniper Springs Resort failed on both. I would not recommend staying here.
Nauman
Nauman ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 9์ 1์ผ
Love value with a mouse
I thought it was expensive and we had a mouse in our room
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 9์ 1์ผ
Highly Recommend
Amazing property in a great location. Hotel staff was very kind and helpful. Enjoyed the hot tub in the evenings and coffee shop is a nice perk in the mornings. Would absolutely stay again.
Katelyn
Katelyn ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 9์ 1์ผ
Rajesh
Rajesh ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 31์ผ
Jemmy
Jemmy ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 30์ผ
Lucie
Lucie ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 28์ผ
JASON
JASON ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 27์ผ
Great hotel esp. for families
Reception was exceptional. I heard one of two staffers clearly at check-in. The gentleman, believe his name is Kevin, was super helpful and friendly while also efficient, aware that there was a line. I was impressed.
The pool at the front building was well attended by many happy children. There is a second building, also w a pool and hot tub that was less packed. My stay was 3 nights a one bedroom unit w sitting area, kitchen and a balcony. Units are owned by individuals so there are variations. Clean, and though not brand new, comfortable furnishings. Mattress, pillows, sheets good. Noise between units acceptable. Under building parking was easy. There are no dining options around the hotel- these are a quick drive away.
Maya
Maya ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 27์ผ
Chris
Chris ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 26์ผ
Bastian
Bastian ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 26์ผ
Meh!
The room had no air conditioning and since it was the summer sleeping was an issue. We had to keep the windows open to get a breeze, so we heard the neighbors at night and were met with daylight at 6 am. This was also the first time I stayed at a resort where the cleaning staff didn't come in and take out the garbage or make the bed. And finally, i mistakenly left a couple of pairs of hiking shorts in the room when I checked out. When I called the next day to inquire if they could send them to me they said there was nothing found in my room. Hmmm, I wonder where they could have gone?
Lawrence
Lawrence ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 26์ผ
Parfait
Magnifique hรดtel, trรจs bien situรฉ en bout de route au pied des pistes de ski donc des accรจs rando en รฉtรฉ. Trรจs calme, chambre ou plutรดt petit appartement trรจs bien รฉquipรฉ.
Piscine, jaccuzi, espace barbecue, brasero superbe.