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Holiday Inn Cuernavaca by IHG

3.5 star property
Cuernavaca hotel with 2 outdoor pools and restaurant

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Photo gallery for Holiday Inn Cuernavaca by IHG

Breakfast, lunch, dinner served; garden views
Exterior
Interior detail
Poolside bar
Front of property
In the heart of Cuernavaca, Holiday Inn Cuernavaca, an IHG Hotel offers a vibrant retreat with a poolside bar and 2 outdoor pools. Enjoy garden views at Las Cascadas restaurant or explore the nearby city center. With free in-room WiFi, helpful staff have left previous guests impressed.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Terrace

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The current price is $95
$114 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Room amenity

Premium Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Room amenity

Standard Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Cuernavaca by IHG

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 1,006 reviews
The price is $68
$81 total
includes taxes & fees
31 Aug - 1 Sept
Holiday Inn Express Hotel & Suites Cuernavaca by IHG
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About the area

Map
Blvd. Diaz Ordaz 86 Col. Acapanzingo, Cuernavaca, MOR, 62440

What's nearby

  • Plaza de Armas - 3 min drive - 2.3 km
  • Cuernavaca Cathedral - 4 min drive - 2.7 km
  • Tabachines Golf Club - 4 min drive - 2.7 km
  • Forum Cuernavaca - 4 min drive - 3.8 km
  • Galerias Cuernavaca Mall - 5 min drive - 5.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 99 min drive

Restaurants

  • ‪Carnes Al Carbon El Rey De Reyes - ‬5 min walk
  • ‪Solariega - ‬8 min walk
  • ‪Don Atilio - ‬5 min walk
  • ‪Taqueria El Circo - ‬6 min walk
  • ‪Café Punta del Cielo - ‬3 min walk

About this property

Holiday Inn Cuernavaca by IHG

Holiday Inn Cuernavaca by IHG is a great choice for a stay in Cuernavaca. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Las Cascadas, which serves breakfast, lunch and dinner. A poolside bar, a fitness centre and a children's pool are other highlights. Fellow travellers say great things about the helpful staff.

More about this property

VISIBILITY

At a glance

Hotel size

    • 120 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total, up to 5 kg per pet)*
    • Specific rooms only, restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–noon on weekdays and 7:00 AM–1:00 PM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Children's menu

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (28417 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

Las Cascadas – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 545 for adults and MXN 265 for children

Children & extra beds

  • Rollaway beds are available for MXN 570.0 per night

Pets

  • Pets are allowed for an extra charge of MXN 982.5 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Cuernavaca
Holiday Inn Hotel Cuernavaca
Holiday Inn Cuernavaca Hotel
Cuernavaca Holiday Inn
HELP_OUTLINE

Frequently asked questions

Does Holiday Inn Cuernavaca by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Cuernavaca by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Cuernavaca by IHG?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Holiday Inn Cuernavaca by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of MXN 982.5 per pet, per night. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Holiday Inn Cuernavaca by IHG?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Holiday Inn Cuernavaca by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Holiday Inn Cuernavaca by IHG and nearby?

Holiday Inn Cuernavaca by IHG has 2 outdoor pools and a fitness centre.

Are there restaurants at or near Holiday Inn Cuernavaca by IHG?

Yes, Las Cascadas offers garden views.

What's the area around Holiday Inn Cuernavaca by IHG like?

Holiday Inn Cuernavaca by IHG is in Acapantzingo, a short 6-minute walk from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine.

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Holiday Inn Cuernavaca by IHG Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Food

Reviews

10/10 Exceptional

Beautifu hotel. Very nice stay.
Joaquin P, 2-night trip

8/10 Very good

Good hotel to spend the weekend
Victor, 1-night trip

10/10 Exceptional

Great placec
Erwin, 2-night trip

10/10 Exceptional

Perfect for a relaxed weekend
Elsa, 1-night trip

10/10 Exceptional

Great service and cleanliness.

A very American style hotel with equal ammenities. Very clean, excellent maid service, comfy beds and super clean sheets and covers. Food was also good and sevice also. Would highly recommend it!
Diana, 7-night trip

10/10 Exceptional

If you want a nice place, friendly staff, and overall comfort, then this is the place for you. All of the staff is extremely helpful and friendly especially for those who don’t speak Spanish. Oh and it’s also pet friendly so make sure you bring your 4 legged friends.
Michael, 1-night trip

8/10 Very good

Nice and inexpensive- air conditioning is not great . But otherwise nice hotel
Scott, 2-night trip

10/10 Exceptional

Mejoraron mi estancia

La primera noche tuvimos que cambiar de habitación por un tema con moscos después de eso todo bien
Issetpau, 1-night trip

10/10 Exceptional

Nora Angélica, 5-night trip

6/10 Good

Excelente hotel

Se me perdió en una estancia pasada mi rasuradora y dijeron la custodiaron y al solicitarla ya no estaba
Gustavo, 1-night trip

8/10 Very good

André, 2-night trip

10/10 Exceptional

Viaje de descanso excelente.

Experiencia muy buena en una semana de vacaciones y descanso. Disfrutando la alberca, el bar y el restaurante en el desayuno, comida y cena. Muy surtido y variado su menú. Muy buenas porciones y delicioso sabor. El personal atento y amable; siempre dispuesto a ayudarnos y hacernos sentir lo más cómodo posible.
Julio Cesar, 5-night trip

8/10 Very good

Muy buena experiencia. Solo una noche no tuvimos agua caliente y creo que hizo falta un antiderrapante para la tina del baño. Por lo demás el hotel muy bien.
Nubia, 2-night trip

8/10 Very good

Es muy buen hotel

Vamos cada 5 o 6 semanas y es un muy buen hotel, con las habitaciones renovadas, con personal muy amable y un gran bufet para el desayuno, pero esta vez la cama estaba muy incómoda y las almohadas como piedra, lo cual no deja descansar bien. Sigue siendo una gran opción, espero que mejoren esto.
Manuel, 1-night trip

10/10 Exceptional

MUY BONITOS JARDINES. BUEN DESAYUNO!
1-night trip

8/10 Very good

ANA MARIA, 1-night trip

6/10 Good

Dejo mucho que desear mi estancia

Usualmente vamos a este hotel por la alberca con agua calientita pero esta vez, no fue así, el agua estuvo tibia y hoy domingo de plano no pudimos meternos (10am). Adicional, viajamos con una mascota, nos iban a poner un kit de plato y cama pero jamás sucedió, adicional a que solicitamos el sábado a que fueran a solucionar un tema con la tele que no prendió y jamás fueron.
José Luis, 2-night trip

4/10 Fair

El agua de la alberca estaba fría, el servicio de los meseros muy deficiente, bastante caro en relación al lugar, regaderas en mal estado
German, 2-night trip

2/10 Poor

Gaspar, 2-night trip

8/10 Very good

Se necesita una renovación.

Hotel viejo y descuidado.
Omar, 1-night trip

8/10 Very good

Ruidoso

Había convención y había mucho ruido y estuvieron tocando las puertas en la madrugada
Gustavo, 1-night trip

10/10 Exceptional

Excelente opción.

Están renovando las habitaciones y se nota el cambio, han quedado muy bien. Los felicito.
1-night trip

8/10 Very good

Muy acogedor el lugar, las instalaciones lilpias y bien cuidadaa. Sin duda volveremos
Gloria Fabiola, 2-night trip

8/10 Very good

Bien servicio y ubicación y en el Check in no me asignaron la habitación reservada , el bellboy nos ayudó finalmente a que nos cambiaran de habitación
Mario E, 1-night trip

8/10 Very good

Buena ubicación / falta renovación habitaciones

El hotel está bien ubicado y para un viaje en familia cubre expectativas. Las instalaciones están limpias, sin embargo una remodelación y/o renovación caería bien ya que el elevador principal se siente lento. Las habitaciones se sienten demasiado obscuras y el baño de la habitación se siente descuidad, viejo y oscuro.
Miguel Angel, 2-night trip