The air conditioning was on in the room, however, it did not seem to cool down much.
Other than that, the short stay was good!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 11์ผ
Not so satisfied.
The booking of the stay was very helpful. I booked the wrong dates, and someone was very helpful with changing the dates. Overall the hotel needed a lot of work. One elevator was shut down, and the other 2 were very noisy, old and slow. When we left to leave, we opted to take the stairs from the 5th floor down because it was too slow. The room was clean and beds comfortable, but there was no option to regulate the temperature. The thermostat was on the wall, but didn't allow for any changes of temperature. My family of 4 were hot throughout the night while sleeping.
Dave
Dave ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 10์ผ
The hotel itself needed a good cleaning, the carpets definitely needed cleaning, only 1 out of 3 elevators worked which created some issues. The gentlemen at the desk at check in was very nice and polite though.
Elizabeth
Elizabeth ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 9์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 7์ผ
Mason
Mason ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 2์ผ
Good family hotel
Our stay was short but great. My kids enjoyed the pool after a long day of shopping and we slept decent for not sleeping in our beds. :)
Jennifer
Jennifer ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 2์ผ
Daigoro
Daigoro ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 1์ผ
Ariel
Ariel ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 30์ผ
Nicole
Nicole ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 29์ผ
Added fees
I requested a late check out, which they provided, but they never said anything about a fee for late check out. They charged an additional $84 for late checkout without me knowing.
Amy
Amy ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 29์ผ
Great place
Room was great. No vent in bathroom so best to have door partially open when showering. Had free breakfast buffet included. Service was spotty - poor one day (had to wait for most food to be replenished) and was great the next day. Hallways showed the most wear, but fortunately not the room. Can walk to Mall of America and the transit options.
Kevin
Kevin ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 28์ผ
Klaus
Klaus ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 28์ผ
Khela
Khela ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 25์ผ
Great but missing lamps by bed
The place was very nice and clean. Only complaint I had was there were no lights by the beds. You had to get up and turn off the tall lights that were 4 feet away
Colleen
Colleen ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 23์ผ
H
Storage and hooks for towels are limited. Towel has stains on it. Unable to adjust the temperature on AC. Shower control knob is loose. Bathtub is so slippery, slip and fall hazard.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 22์ผ
Samantha
Samantha ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 21์ผ
As expected
Very nice what you expect from the company
Ned
Ned ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 21์ผ
Molly
Molly ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 15์ผ
Clean!!
Hotel was very nice and clean. Our stay was short but really nice!
Ginger
Ginger ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 9์ผ
Hung
Hung ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 8์ผ
Sweltering
Room was hot. AC did not function properly. Bathroom sink stopper was and the door stop was broken. Hallways and elevators were extremely hot.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 8์ผ
I don't like to say negative things but charging for parking in your own hotel is BS. The room was fine. The hallway walls need work.
Terry
Terry ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 7์ผ
Just terrible.
The parking lot is ran by a third-party company that you have to pay $$ a night for to stay at even if you are a hotel guest. Please make that make sense?
Room was small, and no air flow with the โA/Cโ called for help and was given an old school barely working box fan that made it worse.
As the second floor was โcleanโ the first floor had BUGS EVERYWHERE near the pool. And the pool was horrendous to even count as an โ Amenityโ is a JOKE.
Staff was half assed, besides the women who checked me out. I truly cannot make up the loss of words for the lack of communication and decent respect that one should be receiving when just simply CHECKING IN.
Please donโt stay here, donโt waste your time or money.
Amanda
Amanda ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 6์ผ
Horrible
place was terrible, flies and gnats everywhere . i had multiple people come into my room multiple times because the staff keep assigning people to rooms that where already occupied! the bar staff was rude and so was the lady who served breakfast. not to mention the 20 other ladies i had , DO NOT STAY HERE