la mejor experiencia, el hotel tiene una ubicaciรณn privilegiada.
realmente es el mejor viaje que he realizado
Alejandra
Alejandra ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 12์ผ
100
Exelent
Sergio
Sergio ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 23์ผ
Excelente hospedaje
Excelente hospedaje en Isla Mujeres, nos tocรณ un poco de sargazo pero el color azul es impresionante ese color, cรณmodas habitaciones y comida deliciosa
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 11์ผ
Mark
Mark ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 5์ผ
James T.
James T. ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 5์ผ
It was a clean beach, overall fair.
Jissel
Jissel ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 4์ผ
โ What We Liked
๐๏ธ Stunning natural location โ crystal-clear beach, beautiful surroundings.
๐ Great customer service from Rich โ attentive and upgraded us to a better villa.
๐ฝ๏ธ Food was decent โ nothing exceptional, but satisfactory.
๐ Staff improved over time โ service became friendlier as days passed.
โ What Needs Improvement
๐๏ธ Poor room conditions โ leaking A/C, peeling walls, dirty bathroom, and a poorly installed shower.
๐ง Ongoing construction โ several areas of the hotel under renovation.
๐ Unclean pool โ initially dirty; cleaned only after complaints (we didnโt use it).
๐ ๏ธ Outdated, poorly maintained facilities โ in need of serious renovations.
๐ธ Not worth the price โ stayed in better-maintained, lower-rated hotels in Playa del Carmen & Cancun.
Arlyne Candebat
Arlyne Candebat ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 4์ผ
We loved the beautiful beach and the stunning natural surroundings โ the sunrise and sunset views were absolutely unforgettable. However, the facilities could definitely use some maintenance, as a few things were worn down or not functioning properly.
The food was good overall, but there could definitely be more variety, especially for longer stays. Unfortunately, we did encounter a few waiters who were noticeably rude, which took away from the overall dining experience.
Thereโs potential here, but a bit more attention to service and menu diversity would go a long way.
Big thank you to Rich for being so kind and accommodating! He helped us move to a better room, which made a big difference in our stay.
Hortensia Rosales
Hortensia Rosales ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 3์ผ
Rooms were ok at best! Pool was dirty thw whole time we stayed. We were constantly bombarded with time share offers that we refused non stop. Not a big variety of food at all.
Scott Ray
Scott Ray ๋, 4๋ฐ ์ฌํ
Travelocity ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 29์ผ
I love the hotel for their ocean and they have beautiful north beach and then they also have a coral reef area that you could swim and snorkel and great service. Accommodating and willing to help.
Stacey
Stacey ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 27์ผ
Love
Osbaldo
Osbaldo ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 26์ผ
The location the best thing about the resort. Every moment was about trying to up sale us from the moment we checked in. All inclusive should be called all excluded. Service is based on the color of wrist band they put on you. The civichira is $50/day PP, premium drink $50/day PP. if you want to upgrade from a basic room to a room with view itโs $100 per night. All of the food was a disappointment, we went out of the resort to eat, drink and for entertainment. The resort shuts down at 10pm. When departing from the resort with our luggage, we were ordered by security that we had to return and check out. They chased us down to our taxi cab. I would have to say if you donโt comply and buy everything they try to upsale you are treated like. Second class guest.
Noe
Noe ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 25์ผ
The staff was amazing, Vincent in the buffet dining room, jesus ans Samuel in the bar! And the water, you will never get tired of the view. It's so beautiful!!!!!
Teena Lynn
Teena Lynn ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 24์ผ
Tuve un accidente y no pude viajar, mande email al hotel para pedor que me ayuden buscando una fecha aunque sea en temporada baja, entiendo las politicas, pero viendo en la web que aun habian cuartos disponibles y mi peticion nonafectaba sus ingresos, creibque al menos me responderian, pwro nadie se timonun segundo en responder. Yo piensonir en otra fecha, sin embargo ya no ire a este hotel que no tiene capacidad de escucha al cliente. Al menos un mensaje de respuesta hubiera sido oportuno pero hubo una falta de emoatia y de respuesta , muy decepcionada.
Maria
Maria ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 23์ผ
maria olga
maria olga ๋, 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 23์ผ
Es una lรกstima las vistas e instalaciones que tiene este lugar; la playa es preciosa, pero su servicio al cliente es fatal, horrrible y llega ser hasta estresante; el precio es demasiado si hablamos de su servicio; los tragos son apenas con alcohol, la comida no tiene variedad, sus restaurantes a la carta nunca hay disponibilidad y el capitรกn para e que te hace un favor en atenderte. La playa es preciosa; es una lรกstima en verdad el mal servicio; a quien pretenda ir a playa norte busque otro hotel y contraten un club de playa, mil veces mรกs recomendado!!
Aracely
Aracely ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 21์ผ
It was great!
Heidi a
Heidi a ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 20์ผ
Servicio excelente en general. Personal muy amable
Hugo
Hugo ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 17์ผ
This was my second time staying at Mia Reef. They are well known for their beautiful location in Playa Norte. We did the all inclusive at this resort. The food is subpar. We were expecting better quality. The outside dining area has a lot of birds they fly around you and leave excrement on tables, chairs and floors. They need to have someone solely responsible for the cleanliness of that area. They are also a good 15-20 minute walk to everything in town. You definitely would want to rent a golf cart to get around. Mia offers a golf cart rental but they upscale the price. We chose Mia because of the location- you canโt beat it! If youโre looking to be โWowed โ this resort is not the place.
Jennifer
Jennifer ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 16์ผ
Esta bien
J Jesรบs ROSAS
J Jesรบs ROSAS ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 13์ผ
We just spent 5 days at MIA, the staff was great and the location of the resort and beaches are unbeatable. My only complaint is the rooms are very outdated and the bathrooms are small. I would definitely do another trip to this resort for sure.
Tanya
Tanya ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 9์ผ
Alaina
Alaina ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 8์ผ
ABIGAIL
ABIGAIL ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 6์ผ
El servicio de JC en la playa estuvo espectacular!
Gracias โบ๏ธ
Vanesa
Vanesa ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 6์ผ
Wonderful staff! Beautiful warm calm beach. Rooms area need work, basic but clean. Would love to see a bit more nightly entertainment and more daily activities. Food was pretty decent, great staff.