We loved the layout of our 2bedroom premium. We loved it so much we extended our stay another 3 nights.
Tracy
Tracy ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 9์ 9์ผ
Christina
Christina ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 9์ 8์ผ
Disappointing
Dark, dingy and dated.
Donna
Donna ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 9์ 5์ผ
Kevin
Kevin ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 9์ 3์ผ
Friendly Staff
Love the staff, super friendly. Located in a perfect spot. I will go again and do business with you guys.
Efrain
Efrain ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 9์ 2์ผ
We will be back!
Great place to stay. Wonderful location, clean, nice staff, beds were good, and our view was amazing. Only suggestion we have is to separate the smokers who spend all day smoking on their balconies.
Sara
Sara ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 9์ 2์ผ
Carolyn
Carolyn ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 9์ 1์ผ
8.2 Rating is way overrated
The hotel fridge did not work, there is no ice machine on the premises and when taking a shower it floods the bathroom floor. They have an 8.2 rating but it shouldnโt be any higher than a 5. We also were pitched a 90 minute presentation for their vacation rentals, which we declined. There are plenty of other hotels at the same price point in Gatlinburg, pick one of those hotels.
TODD
TODD ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 29์ผ
Charlotte
Charlotte ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 25์ผ
Great value for a great stay
The staff informed us they had just purchased the property. They asked us to report any issues. The property was very nice. Great location. The property does need to be updated, but they already have that planned. Overall I would definitely book again tomorrow.
Jason
Jason ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 25์ผ
Sue M.
Sue M. ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 25์ผ
It was okay
Th room was really ran down but the bed was comfortable. The shower did not drain right. It was clean except the stains on the carpet. We stayed in the upper part of hotel, so we didnโt get to enjoy the amenities. We stayed out of the hotel most of the time. It was convenient to the main strip and we were able to take a trolley to get back up the hill to the hotel most of the time. The customer service was wonderful and the hotel is under new ownership and management so Iโm sure they will fix it up to be a very nice place.
Brittany
Brittany ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 24์ผ
Clean and beautiful room! Looking forward to booking again!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 24์ผ
Place was good the only problem was the entrance to the parking garage was to narrow
Rosa
Rosa ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 23์ผ
Great place
Great place to stay. Our stay was comfortable and quiet being that it is not directly on the square. I would recommend to anybody who is looking for a great place to stay. The only downside is they will try to get you to attend a timeshare meeting. But just say no and go on.
Paul
Paul ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 20์ผ
Yuarki
Yuarki ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 18์ผ
Always a nice stay
We have stayed at this property for 3 years in a row. No complaints! Our family enjoys the spacious rooms and the pools. There is lots of bear activity if that is something interests you. It is far enough from the main drag in Gatlinburg to be quiet but close enough to walk to everything. Highly recommend!
Lauren
Lauren ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 18์ผ
The hotel was very nice canโt wait to visit again.
Joseph
Joseph ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 17์ผ
The Town Center Resort
The hotel was good, it was bought out by another company 2months ago and will be getting many renovations, but beside that we had a 1 bedroom, pull out sofa and full kitchenโฆ. We enjoyed ourselves- the room did have a closed in smell, but do to us driving in I bought cleaning products to wipe tables and spray beds and everything went well.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 17์ผ
Will not regret
Everything was amazing! We will definitely be staying again soon!
Leslie
Leslie ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 17์ผ
TeeJay
TeeJay ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 14์ผ
Had a great time interacting with others and quite comfortable.
Tony
Tony ๋, 7๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 11์ผ
William
William ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 7์ผ
Skip this place.
Skip this hotel even if it's your cheapest option. I'm not sure housekeeping did anything but make the bed and ensure there's toilet paper. There was hair on the shower wall. I noticed the dirty washcloth after my shower on the curtain rod. It had been there a while, the part touching the curtain rod had turned orange. There were stains on the some of the pillowcases. I needed a flashlight to walk down the stairs at night since none of there exterior lights work. If I hadn't had an exhausting day and found the stuff after I'd settled in already, I would have run. This is on top of the stuff other reviews mentioned. There's a laundry list of stuff they want you to do to check out.