No on site facilities no bar or restaurant no vending machines
Only 1 bath towel for a double room
Room was clean but dated as was the surroundings.. like a building site.
No key drop off or anyone on reception when leaving.
Tea making facilities very basic and not enough for 2 people.
Amanda
Amanda ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 14์ผ
Horrendous
Just awful. The bathroom door wouldn't shut. A weird window to the front of the room had no blinds or curtains so light was streaming in all night. The view was a derelict building on one side and the other a demolished part of the original hotel. At night they padlock the car park gates...no mention of this at reception when checking in. You had to call the hotel to be let in. Just glad i had my phone with me. No restauarant, no bar, no vending machine for water. This was a mix of Batea Motel and Hotel California. Do not waste your money. How they can charge ยฃ80 for one night is beyond me. How they can even advertise this place as a hotel is shocking enough. Just awful!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 6์ผ
Good, but room for improvement
Staff friendly enough. Room was clean & tidy & bathroom was really nice. Hotel is having maintenance with building works outside. Room had recently been painted & had a very strong smell. Understand maintenance is required, but drilling at 8am on any day, especially a Sunday was unacceptable, also without any notice.
Keith
Keith ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 6์ผ
Would not recommend
Didnโt get there until 1am as at an event in Chelmsford. Got in the room and the window was open and there was a horrible smell of weed and sewage but the room was so hot we needed the window open. There were mouse traps in the room. Tried putting the tv on but didnโt work. The door didnโt lock from the inside, no plug by the bed just went to sleep as so tired. This morning went to have a shower and had no water at all couldnโt even brush our teeth. Would not recommend.
Claire
Claire ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 5์ผ
Cheap
Cheap hotel so you get what you pay for.
Ian
Ian ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 3์ผ
Ok but no hot water
Their was no hot water in the shower in the morning. Room was ok and clean.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 30์ผ
Rachel
Rachel ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 28์ผ
Please don't book this hotel it was so bad.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 27์ผ
Charlotte
Charlotte ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 22์ผ
The hotel is in really bad condition, the room was large but very very basic and beds comfortable but the carpet was threadbare, there was no hot water, the wardrobe was infested with moths, no remote for the TV woken up every hour by noises guests and I have woken up this morning with bites on my legs and arms.
I really donโt expect to have an experience like this when I book through Hotels.com!
Anthony
Anthony ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 20์ผ
This basic type hotel seems to be just starting up? I expect it will be much better in the future.
Staff are very nice and seemed very enthusiastic
Bathroom very nice in the room I was in, which was small but nicely decorated and the beds very comfortable.
On the downside it was thick with building dust which I cleaned from the air as well as the surfaces before I could sleep there - this was back in March 2025. They seemed to welcome my suggestion that they next get a good cleaner. I hope they did. Paper thin walls.
Claire
Claire ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 20์ผ
Convenient, but with limitations.
Reception was friendly and check-in quick.
The room itself was fine, although the bed sheets did have a strange aroma, almost like smoke! I stayed for 3 nights and the first two (Friday and Saturday) there was a lot of noise from neighbouring guests, going on until 3 in the morning! The location was convenient for the visits I needed to make, but you do need a car! Only food available was a nearby service station or delivered takeaway. Having said all that, I would probably use it again in the future.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 18์ผ
jason
jason ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 15์ผ
The hotel is run down and the rooms are very basic and need modernising. A lot of the rooms are not used.
Paresh
Paresh ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 10์ผ
For the price ..ยฃ78 and an extra ยฃ25 for early check in is a joke ...the quality was not good and the whole place needs refurbishment...2 tea bags and 2 tiny towels ...a lick of paint would cost nothing
Helen
Helen ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 9์ผ
Rivenhall in need of a lift
This hotel was just a two night wedding stay so didn't need to be great. Price suggested it wouldn't be. It is a bit run down trying to get back on its feet. Staff were as helpful as they could be. No restaurant so no breakfast. A lot of the rooms not in service it appears. Room wasn't serviced between days. So did it's job at the basic end, nothing more.
John
John ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 4์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 2์ผ
Robert
Robert ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 1์ผ
Photos were much better then the actual place.
Ben
Ben ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 31์ผ
ROBERT
ROBERT ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 18์ผ
Room was ok with a comfy bed and decent en-suite. Decor was not good and everything was very basic. As renovation work is under way it was a bit of a strange environment. Staff on reception were pleasant and helpful but there were not many people around. No restaurant facilities at present.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 11์ผ
Alison
Alison ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 10์ผ
Steve
Steve ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 5์ผ
A work in progress - A warm bed, TV & Bathroom
This is a difficult review to write as we have very mixed feelings about our stay, When we arrived we thought that we had come to the wrong place and we had driven into a derelict site that once was a hotel, there were no cars or people that you would expect on a Saturday afternoon 1 hr after check-in. We did find someone and he ushered us to reception asked our name and produced a key. We were certainly getting a little concerned at the condition of the hotel but decided to go to the room and see, we could always leave if it was bad. The gentleman showed us to the room and to be fair he was pleasant and pointed to a non existent notice with the Wifi password. The room itself seemed ok so we grabbed our cases. In fact the room was Clean and warm, bed was obviously pretty new and a modern TV hung on the wall (sadly it only had online channels so were limited to 4 Freeview channels, this didn't matter as i never stay in a hotel without my trusty firestick..... and I stay in a lot of hotels for my job). The Bathroom was very clean and honestly it was fine. The only issues we had were 1) only 1 power socket with the tv plugged in, 2) No Bar or restaurant even tho the booking website show a fully stocked bar. 3) The main gate is locked after 10pm and we arrived back at 12.15 having to wait 10 minutes and 3 phone calls to the displayed number for a chap to come and unlocked the gate. All in all the essentials are there but its not a hidden Gem ....... Yet - A work in progress
mark
mark ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 14์ผ
Clean and staff friendly, hotel needs a bit of TLC to be honest. Shower worked fine in the room on day one, next morning after a run there was no water and then intermittent bursts of cold water