Staff was wonderful, everything else was terrible. Garbage in room on floor when we checked in. No phone in room, no blow dryer. Jack was pulled out of wall, took another day to get phone installed. Hotel ran out of toilet paper TWICE, then ran out of shampoo. Never restocked the rooms with towels/coffee/toiletries. you had to go to the desk everyday to request what you needed. they never came for the used towels. There as only vending machine ICE, you had to buy a big bag. Never had towels at the pool. told you get full housekeeping on day three. we got beds made with same sheets, and garbage removed. We still had to go get towels, toiletries and rid of our old towels. Hotel is rundown. And the garbage that was on the floor when we checked in, still there when we checked out. Pull out mattress was covered in rust stains. Internet was terrible, had to use my personal Hotspot. No TV stations worked. View was amazing, front desk staff was lovely. Hotel was crap.