4/10 - 보통이에요
2025년 11월 23일
It’s an older hotel and needs freshening and updating, but we knew that. We assumed it would be safe. I fell while entering the hotel through door “0”. The walking surface from outside to inside this door, has a 3” vertical rise. This hazard was not marked in anyway- no sign anywhere, not painted a bright color to catch your eye, no warning a all. I will be 70 years old in December, and falling at my age onto hard surfaces takes a while to recover from. I landed hard on my right side and am bruised and quite sore. My wrist is sprained, my knee is swollen and bruised and, my face crashed onto the wooden frame that covers the baseboard heater. I have a black eye, bruised and swollen cheekbone and a sore jaw. I am lucky to not have more serious injuries.
My husband helped me to my feet and helped me get to our room. He immediately got ice from the ice machine and applied it to my injuries. He then went to speak to David, assistant manager, and insisted that an incident report be made.
Our plans for our stay in Green Bay had to be changed, and after a painful and sleepless night, we checked out the next morning.
Joanne
Joanne 님, 1박 가족 여행
Hotels.com 실제 이용 고객 후기
