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SureStay Plus Hotel by Best Western Mountain View

2.5 star property
City-center Mountain View hotel with outdoor pool

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Mountain View

Free breakfast
Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Close to Googleplex and Shoreline Amphitheatre, SureStay Plus Hotel by Best Western Mountain View offers a warm welcome with a fireplace in the lobby. Enjoy perks like an outdoor pool, free self parking, and in-room WiFi. With multilingual staff and concierge services at hand, previous guests rave about the helpful team.

Reviews

7.2 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pool
  • Gym
  • Pet friendly
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Vending machine
  • Multilingual staff
  • Concierge services
  • TV in a common area

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • In-room climate control (air conditioning)
$96 nightly
The total price is $106
Nov 28 - Nov 29
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Shower/tub combination
Private bathroom
Hair dryer
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Shower/tub combination
Private bathroom
Hair dryer
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Shower/tub combination
Private bathroom
Hair dryer
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Shower/tub combination
Private bathroom
Hair dryer
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

King Room with Kitchen

  • Sleeps 2

Room With Two Queen Beds

  • Sleeps 4

Similar properties

Exterior
Comfort Inn Palo Alto
  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
7.6 out of 10, Good, 1,003 reviews
$85 nightly
The price is $98
Nov 30 - Dec 1
Total with taxes and fees
Comfort Inn Palo Alto
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About the neighborhood

Map
Mountain View, CA

What's nearby

  • San Andreas Fault Trail - 2 min walk - 0.2 km
  • Rengstorff Park - 8 min walk - 0.7 km
  • San Antonio Shopping Center - 10 min walk - 0.8 km
  • Mountain View Center for the Performing Arts - 4 min drive - 2.5 km
  • Los Altos History Museum - 4 min drive - 2.6 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 25 min drive
  • San Carlos, CA (SQL) - 25 min drive
  • San Francisco Intl. Airport (SFO) - 39 min drive
  • Oakland Intl. Airport (OAK) - 62 min drive
  • California Ave Station - 7 min drive
  • Mountain View Station - 11 min drive
  • San Antonio Station - 16 min walk

Restaurants

  • ‪Kunjip Tofu - ‬9 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Gen Korean BBQ House - ‬7 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

At SureStay Plus Hotel by Best Western Mountain View, you'll be within a 10-minute drive of Stanford University and Silicon Valley. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Also, Levi's Stadium and Shoreline Amphitheatre are within a short drive. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Coffee/tea in a common area

What to do

  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fee & policy details

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • The seasonal pool is open from May 01 to October 31

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Mountain View?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Mountain View?

Yes, pets are welcome. There's a charge of USD 30 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Mountain View?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Mountain View?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at SureStay Plus Hotel by Best Western Mountain View?

No, this hotel doesn't have a casino, but Casino M8trix (14-min drive) is nearby.

What is there to do at SureStay Plus Hotel by Best Western Mountain View and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center. SureStay Plus Hotel by Best Western Mountain View also has access to a nearby outdoor pool.

What's the area around SureStay Plus Hotel by Best Western Mountain View like?

SureStay Plus Hotel by Best Western Mountain View is in North Los Altos, a short 1-minute walk from Silicon Valley and 2 minutes' walk from San Andreas Fault Trail.

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Reviews

SureStay Plus Hotel by Best Western Mountain View Reviews

7.2

Good

7.4

Cleanliness

8.0

Location

7.8

Staff & service

7.4

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Toilet
Bathroom
Water
Companies
Store

Reviews

10/10 Exceptional

Good experience staying here.
Krista, 1-night trip

10/10 Exceptional

Great location, in more ways than advertised. Had to bring my car to service for a day and was able to take the bus, bus stop 1 block away.
Jurgen, 5-night trip

10/10 Exceptional

The hotel was nice and quiet..staff was friendly..no complaints at all from me
Rafael, 3-night trip

8/10 Very good

Clean room and comfortable bed. That’s all we needed for one night.
Gian, 1-night trip

10/10 Exceptional

The staff at Sure
Joyce, 3-night trip

2/10 Poor

The room was dirty, bathroom was covered in ants and the shower left puddles on the bathroom floor after I showered. By bed sheets had holes in it.
Toni, 1-night trip

8/10 Very good

The breakfast ok, feel the stomach
Ida, 1-night trip

10/10 Exceptional

All those at the front desk were excellent!
Judi, 1-night trip

6/10 Good

Good value
Michael, 2-night trip

10/10 Exceptional

Super convenient, safe and quiet neighborhood, nice walking around
Tao, 3-night trip

4/10 Fair

We were welcomed with the big stains on the carpet. A dead bug smashed on the wall a big wad of goop by the door still determined to be what it is and just dirty would not stay there again would not recommend staff was nice, but that’s about it.
Stains all over carpet
Mystery gunk in the bathroom
Dead bugs on the wall
Laura, 1-night trip

2/10 Poor

Room looked nothing like the photos on hotels .com .Room needs some upgrades Capet need to be cleaned . Night staff is very rude.
Jennifer, 1-night trip

8/10 Very good

The hotel is two story building and the front desk is available round the clock and helpful.
Ahammed, 4-night trip

6/10 Good

Comfortable and the price was great but . . .

Clean comfortable room. Easy check-in and check-out. Good parking. We did not feel safe, though. On two occasions (one at 2 PM and one at 9 PM) someone kept trying to insert a key into our door as if trying to get in. That was very unsettling. At about 11 PM there were loud banging noises either on the door of the room next to ours. We reported all of these incidents to the front desk but there is, obviously, little they can do about this given the 2-story, open walkway design of the hotel. A gated entry to the parking lot and entrance would be the only reasonable solution.
Sanford, 2-night trip

4/10 Fair

I did not like the mold in the shower tiles, on the bathroom floor, behind the faucet.
Kathryn, 3-night trip

8/10 Very good

Comfortable

Really enjoyed our stay. It’s super quiet. Breakfast was average but pretty good selection. Customer service was very good, everyone was very friendly.
Katherine, 4-night trip

10/10 Exceptional

Staff was very friendly.
3-night trip

10/10 Exceptional

The room was clean and the breakfast was well-laid out. The staff are helpful. Good value for the price.
Thomas, 2-night trip

10/10 Exceptional

Easy check in and friendly staff.
Jolene, 3-night trip

10/10 Exceptional

Excellent price, friendly and helpful staff, quiet, close to all. Enjoyed our stay.
Rex, 3-night trip

8/10 Very good

The rooms were clean and spacious, although I had to place the microwave on the floor to be able to plug it in. This wouldn’t be accessible to someone who can’t lift, bend over, get back up, and so on. Same for the coffee machine, although I didn’t use that. I feel that this should have been communicated to some extent. My stay was otherwise very nice and I enjoyed the breakfast!
Rachel, 2-night trip

10/10 Exceptional

I’ve stayed here twice now and enjoyed it each time. Great location and friendly staff. Beds are comfy and clean rooms.
Megan, 1-night trip

10/10 Exceptional

Natalie was a great host. She was very nice and helpful. It was a very good experience.
chris, 1-night trip

6/10 Good

Strong smell of "substance" in the hallways as we walk to the room, which we believe were guest related and not related to the hotel, and there were fleas in the bed/mattress where my spouse was bitten around her ankle. Location and service were good.
3-night trip

10/10 Exceptional

Clean, quite, nice breakfast, friendly staff. I would stay here again.
1-night trip