Overall, my stay at the Occidental was what I expected in terms of amenities, cleanliness, and service. However, one major drawback significantly impacted my experience: the constant loud music.
From early in the morning, the beach area blasted salsa music at full volume. Later in the day, the speakers and activities moved to the main pool. Unfortunately, my room was directly across from the pool. Even though my balcony faced the opposite direction, the pounding music and microphones with staff shouting commands carried into my room all day.
I came on this trip to relax, but the noise level made it very difficult to unwind. I wish one of the reviews I read beforehand had mentioned this, as it would have helped set expectations. For travelers who enjoy a lively party atmosphere, this hotel might be perfect. But for those seeking peace, quiet, and relaxation, it may not be the best choice.