Het was niet schoon kamer was niet goed schoongemaakt
Mishaeel
Mishaeel ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 19์ผ
Dont be deceived by pics.
Very unhygienic room. Faulty shower. Things were sorted but but after 2 nights and several complaints. No refund was given for this poor experience. Hotels.com isnt very supportive.
Nehal
Nehal ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 18์ผ
Air Con & Shower Issues
The air con didnโt work so the room was sweltering hot.
Daniel
Daniel ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 17์ผ
Farhia
Farhia ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 16์ผ
Terrible awful disgusting
Poor check in as I was firstly given a room that was stinking of stale cigarette smoke. I requested another room and was given a different room, with no apology regarding the first room.
The 2nd room was very warm with broken air conditioning.
The thermostat was reading 33.8 degrees !!!!
Light were broken in the room and the shower was just a dribble.
I asked for my room to be servicedโฆthis did not happen either.
This is quite possibly one of the worst hotels I have ever stayed in.
I will never ever return.
Paul
Paul ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 11์ผ
Arrived at midnight, navigation directs you to the back entrance of the hotel and the staff is not much helpful, they don't show you the main entrance directions, they shut the conversation down at intercom "sorry this is back door and we cannot open use the front entrance" so I had to make additional 11 miles to find the way, they could open the door if they wanted, they don't care anything about you, they all work like they hate their job. Room aircon is not working, they put a ridiculous fan on the carpet which is terribly dirty.
Tolga
Tolga ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 7์ผ
Svetlana
Svetlana ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 5์ผ
Not great!
At check in we.were surprised to be charged ยฃ5 for parking. No air conditioning. Room.was hot even tho a fan was supplied
Susan
Susan ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 5์ผ
Handy for Wembley Stadium
Very handy for trip to Wembley Stadium to see Guns n Roses.
Parked at Stanmore Station and got the Jubilee Line tube in to Wembley Park.
Mattress in our room needs to be changed - the innards and springs were exposed. Also only one mug and one teaspoon for 2 persons...
Very handy to get drinks from the 24 hour bar after we returned from the gig after midnight. Thanks very much.
Tina
Tina ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 5์ผ
Too hot and noisy
Room temperature was set at 22ยฐ and receptionist stated it could not be reduced! It was equally hot outside. Humming sound inside our room. Opened windows to hear constant traffic, trains and sirens. We got back up at 11.45pm and left to drive 4 hours home it was that bad! Never again. Nightmare for us.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 4์ผ
Double booked with a stranger!
Checked in and the key was for someone elses room with all their belongings in there.
Nick
Nick ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 3์ผ
David
David ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 2์ผ
Jayne
Jayne ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 2์ผ
Chris
Chris ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 30์ผ
Okay for a quick stop over
The room was not in the best condition, you could see where they have removed the AC and just put a plate over the wall, the bed had also been changed to a smaller one. There was also a ยฃ5 parking fee upon arrival
Michelle
Michelle ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 27์ผ
Andrew
Andrew ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 25์ผ
Good value
Bit tired but great value and 30 mins into London
Leigh
Leigh ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 24์ผ
Jubel
I went to check in, and the staff told me I have to pay for parking because I booked through Hotels.com.โLast visit staff did not say anything else I did not pay this time I paid car park