The hotel felt little more than a dormitory. The high price in no way reflected its quality or standard. It was very basic, tired, not particularly clean, no fridge, TV reported as not working, not even looked at or apologised for, limescale in the sink. Reportedly due for total refurb - perhaps 30 years too late. Our check in was delayed by a couple of hours as they couldn’t tell us which was our room. We were spoiling ourselves for our birthday and were so very disappointed. Everything about it felt cheap and unprofessional and unfortunately we weren’t able to find another hotel with availability to match our requirements at such short notice.