The hotel was heavily under construction but we were not warned or notified of this prior to arrival.
The construction crew were in the way throughout our stay and even blocked access to the elevators at one point. At one point for at least 1day only 1 of the 2 elevators were working.
There was dust everywhere and paper on the floor to walk on bc of the construction mess.
The staff who were present tried very hard to accommodate everyone but the hotel was full and very much understaffed.
The pool is small and was not supervised so it was overrun with children without adults. We asked for staffto address the issue 2x and it was unsuccessful. Older children were jumping and diving in the shallow water splashing smaller children and adults and running throughout the area.
Additionally people were running down the halls and screaming after 11pm and staff were unable/unwilling to stop the behavior. The lobby was hot and unpleasant likely bc of all the construction crew in and out so frequently.
Breakfast is NOT included as part of the stay and cost $9-$14/day. Food was not worth the price. Also, Small water bottles in the rooms were $2/each rather than free.
The room itself was clean but smaller than expected and we were NOT booked in the room as advertised.
For the price point, this was NOT a good deal and I would NOT stay here again or recommend to anyone.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 9์ผ
Nice
Nice hotel. Lobby is getting renovated. The room was clean.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 8์ผ
Tina
Tina ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 2์ผ
I would go here anytime if in the area. Staff very friendly. I also had to change my trip 2 times and theyโve agreed to waive my fees. They were great. Room clean, spacious and bed comfortable.
Manuela
Manuela ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 24์ผ
My husband and I love this hotel in KC when we visit friends. We have stayed there more than once over the last couple years. Rooms are always clean, the caulking in the bathroom is never dingy or moldy. If you travel or regularly book rooms you know what I mean. Price is always worth it. Service is always friendly. Beds are comfy. We will continue to use this hotel when we go to KC. And conveniently located.
Ashley
Ashley ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 17์ผ
Earl
Earl ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 14์ผ
Loud
There was no extra bedding like a blanket for the sofa couch. The AC unit was very loud.
Kathleen
Kathleen ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 5์ผ
Nice
The hotel is under construction. They didnโt have the connecting rooms I requested and said it didnโt meet my requirements. The bar that was advertised was not a barโฆ the pool was fine, hot tub jets didnโt work. The check in wasnโt what was stated on the site.
Becky
Becky ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 5์ผ
Definitely out dated. The tiles in the bathroom were loose, the pillows were soft, carpet was worn. Not what Iโd expect from a Hilton Garden Inn.
Jen
Jen ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 5์ผ
Staff very kind
Nice two night stay, staff very kind
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 28์ผ
We enjoyed our stay
Cheryl
Cheryl ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 27์ผ
KATHLEEN
KATHLEEN ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 21์ผ
Very nice place, Always stay here when i'm in town.
Alex at the front desk is terrific!
Jon
Jon ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 13์ผ
Quiet safe
patrick
patrick ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 7์ผ
Filthy dirty drinking fountain in the pool area.
Keith
Keith ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 7์ผ
Lou
Lou ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 5์ผ
Li-Te
Li-Te ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 1์ผ
patrick
patrick ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 31์ผ
Great Service, But a Few Unexpected Surprises
I recently stayed at the Hilton Garden Inn Overland Park and overall, it was a good experience. The front desk staff was greatโvery friendly and accommodating. I had to ask for a cot for my daughter because the room description online had mentioned a pullout couch, which is one of the reasons I booked that particular room. Unfortunately, there wasnโt one, but the staff quickly brought us a cot, which was appreciated.
The only other surprise was the price. It ended up being quite a bit more expensive than what I saw on Hotels.com. Iโm not sure if it was due to local taxes or additional fees, but it was definitely more than I was expecting.
Despite those couple of surprises, the stay itself was comfortable, and the service was excellent. Iโd stay again but would be more careful about double-checking room details and final pricing next time.
Austin
Austin ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 29์ผ
Kristine
Kristine ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 29์ผ
Had a doctors appointment. Was convenient to get to the clinic. Very quiet. Staff was great. Only negative was there was not a free breakfast.
PATRICIA
PATRICIA ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Travelocity ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 29์ผ
Bradley
Bradley ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 20์ผ
Grewt
Michael
Michael ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 19์ผ
Loved the stay was in the same parking lot for my sons appointment!