Amazing hotel. Flawless. It's a shame we didnโt have more time to enjoy the amenities, because we were visiting the parks and would come back exhausted, go straight to shower and sleep.
DANILO
DANILO ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 29์ผ
Lovely Hotel Close to parks
Great 2 days at Loews Royal Pacific, small issue the first morning our Express Passes wouldn't work so after 2 rides we had to go back to Guest Services to get temporary ones. Hotel sorted it out when we returned that evening.
Amanda
Amanda ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 28์ผ
Disappointed stay
I had booked a one night stay as l was on holiday with my family. I was looking forward to my stay at Lowes Royal Pacific resort, l chose this hotel along with family as it looked a beautiful place to stay. Unfortunately on arrival we were greeted with extreme noisy from construction work which we had not been notified about. The entrance lobby where we check in was partly blocked off because ongoing construction work was being carried out. A makeshift book in area was constructed next to this. The noise was awful even the person who was trying to book us in could barely hear what we were saying and vise versa. I had hoped to be able to relax in the lounge area but the complete downstairs was so noisy and disruptive l had the choice of staying in my room or outside.
I was never made aware of this construction work taking place, had l know about this l would never have booked.
I had booked an expensive room for myself and two grandchildren, when we arrived in our room my grandson went to use the toilet and then realised he couldnโt get the door to open once he was in there. He became very distressed thinking the door lock was working but we then realised to door was jamming when shut and needed a good pull from the outside to open it. As a result every time we used the toilet we had to help pull the door open from the room side.
I would like to be compensated for what l can only describe as a very disappointing stay.
I look forward to hearing from you as soon as possible.
Moira
Moira ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 27์ผ
Cameron
Cameron ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 26์ผ
S
S ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 26์ผ
Kathryn
Kathryn ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 25์ผ
Guilherme Rocha
Guilherme Rocha ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 24์ผ
Hotel excelente, dentro da Universal. Fรกcil acesso aos parques. Recomendo.
Pedro
Pedro ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 24์ผ
Wei Feng
Wei Feng ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 23์ผ
Hyungmin
Hyungmin ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 23์ผ
Mark
Mark ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 23์ผ
Andrew
Andrew ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 22์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 22์ผ
Worth a stay
We booked the stay for express passes and early entry to Epic. All was good until getting on the bus to Epic, the staff member did not have control of the queue when the buses arrived. There was also work going on in the lobby which we werenโt aware of. It made walking through very cramped. It wouldnโt have affected us staying but would have been nice to have known,
Bethan
Bethan ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 21์ผ
Absolutely beautiful hotel with excellent staff, rooms were amazing, highly recommend