In the heart of Bishophill, Malmaison York offers a luxurious retreat close to York Minster and City Walls. Indulge in spa treatments like aromatherapy or unwind with a cocktail at the bar, then enjoy English breakfast or dine at the restaurant.
Malmaison York offers a great location, putting you within just a 10-minute walk of York Minster and Shambles. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. This eco-certified hotel is also just a 5-minute drive from York Racecourse and University of York. Fellow travelers say great things about the comfortable beds and helpful staff.
At a glance
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Hotel size
150 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite self parking (GBP 27.50 per night)
Onsite parking limited
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Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
24-hour room service
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
20-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Chez Mal Brasserie - Onsite restaurant.
Sora Sky Bar - Onsite sushi bar. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 27 for adults and GBP 13 for children
Late check-in between 11:00 AM and 2:00 PM can be arranged for an extra charge
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Full-service spa
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self parking costs GBP 27.50 per night
Guests must contact this property in advance to reserve onsite parking
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York
Frequently asked questions
Does Malmaison York offer free cancellation for a full refund?
Yes, Malmaison York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison York?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Malmaison York?
Yes. Self parking costs GBP 27.50 per night. Parking spots may be limited.
What are the check-in and check-out times at Malmaison York?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Malmaison York and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Malmaison York?
Yes, there are 2 onsite restaurants.
What's the area around Malmaison York like?
Malmaison York is in Bishophill, a short 4-minute walk from York Station and 6 minutes' walk from York Minster. Our travelers say the local area is very central.
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Malmaison York Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Food
Restaurant
View
Shower
Bar
What guests liked
Breakfast was consistently excellent, cooked to order, and offered a wide selection of high-quality food. (82 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 6, 2025
Lovely staff, wonderful food
Paula
Paula, 3-night trip
10/10 Exceptional
Aug 22, 2025
Super hotel
A great location, a short walk into the city. Room was beautiful, really spacious with a great view. Very clean with everything you need.
Victoria
Victoria, 2-night trip
10/10 Exceptional
Jul 26, 2025
Malmaison Great hotel
We had the standard room which was fine nice and clean, bed very comfy, roof bar and food on roof bar was delicious, all staff in hotel were super friendly, breakfast was amazing, worth every penny. Will definitely stay here on our next visit to York👍
Gillian
Gillian, 2-night trip
10/10 Exceptional
Aug 20, 2025
Excellent service
Wonderful personable
Jamea
Jamea, 1-night trip
10/10 Exceptional
Jul 26, 2025
Great overall stay.
Loved our two night stay. Lovely room, bar and breakfast areas. Rooftop bar was an added bonus. Breakfast was really lively and all sraf very attentive. Great location. Would highly recommend.
Christopher
Christopher, 2-night trip
10/10 Exceptional
Jul 29, 2025
Enjoyable brief stay
Was pleasantly surprised by hotel, room was nice, rooftop bar a bonus although there was an unpleasant smell drifting into rooftop from somewhere. Breakfast service and food was excellent. Would stay again and hope the smell was a one off
Susan
Susan, 1-night trip
10/10 Exceptional
Aug 24, 2025
Nice stay
A nice hotel in a great position. The room facilities were ok, not as good as I would have hoped for in a hotel of this quality. Poor selection of toiletries and the lighting in the room was odd. Breakfast and bar service was very good though I’m not sure why the mocktails are not included in the happy hour pricing!
Ruth
Ruth, 1-night trip
10/10 Exceptional
Jul 11, 2025
Fantastic hotel and staff, will be bringing my family here in the future for sure. Excellent.
JODY
JODY, 1-night trip
10/10 Exceptional
May 11, 2025
Great stay
Sam
Sam, 1-night trip
6/10 Good
Sep 1, 2025
Just ok
Just ok paid for a room with a view but view was of the side of a building
I also think that after booking two upgrade rooms then charging £25 per person for breakfast is cheeky to say the least
Gareth
Gareth, 1-night trip
10/10 Exceptional
Jun 21, 2025
Great hotel in fab location in York . Always love this hotel with fabulous rooftop terrace
Katy
Katy, 1-night trip
8/10 Very good
Jul 31, 2025
Lovely hotel, sadly smell of cannabis in room
Stewart
Stewart, 1-night trip
10/10 Exceptional
Aug 12, 2025
Wonderful city centre hotel.
We had a one night stay. The room was spacious well designed with a large bed and sumptuous bedding. Did not want to leave the bed in the morning. We had roof top drinks prior to heading out in the evening. The roof top bar was relaxing with some great views. Breakfast in the morning was delicious with a good choice and high quality ingredients.
Philip
Philip, 1-night trip
10/10 Exceptional
May 21, 2025
Lovely hotel
Gordon
Gordon, 3-night trip
10/10 Exceptional
Jun 1, 2025
Nice location, walkable to everything.
MICHAEL
MICHAEL, 1-night trip
8/10 Very good
Jun 7, 2025
Excellent position as a base in York in easy walking distance of all attractions
Thomas
Thomas, 1-night trip
10/10 Exceptional
Apr 13, 2025
Loved this hotel - perfect location & beautiful hotel
Pauline
Pauline, 1-night trip
8/10 Very good
May 9, 2025
Staff were great and hotel centrally located
Jaqui
Jaqui, 4-night trip
10/10 Exceptional
Jun 4, 2025
Wonderful stay the staff were very helpful nothing to complain about thank you
Jean
Jean, 1-night trip
10/10 Exceptional
May 16, 2025
Good breakfast, great French pastrie, rooms are nice and clean, and staff is very friendly and helpful.
Andres Gonzalo
Andres Gonzalo, 2-night trip
10/10 Exceptional
Jun 5, 2025
Our stay was fantastic. The bed was super comfortable, the hotel is dog friendly and has a great little doggy package. Very great location, quiet at night! 10/10 recommend this place
Alexandria
Alexandria, 1-night trip
4/10 Fair
Aug 18, 2025
One lot of towels for two. Drinks not replenished from previous guests. Dirty cup marks