The resort was beautiful! Its about a 20 minute ride from the Cancun airport which isnt bad but its secluded! So if your looking be near clubs i wouldnt recommend! The rooms are amazing showers in the middle of the room and jacuzzi tubs on the balconys!
The food was okay! Drinks amazing and the service!
They also offer swim out rooms! The hibachi restaurant was the best, but thats the only restaurant you have to make reservations for! All in all definitely a 10/10 stay! And you have access to the breathless resort as well so 3 different pool options with swim up bars and a dj!
Macie
Macie ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 6์ผ
Great accommodations & pools
Not so great beach and food
Sabrina behal
Sabrina behal ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 2์ผ
RAYMOND
RAYMOND ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 2์ผ
GENANI
GENANI ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 29์ผ
Amazing group of staff who made our trip memorable
Koen Mykel
Koen Mykel ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 28์ผ
Dan
Dan ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 28์ผ
Deborah
Deborah ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 27์ผ
Steve
Steve ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
The whole staff at this location was exceptionally friendly and very hospitable. I canโt say nothing was wrong while we stayed here at Secrets.. all restaurants and entertainment was exceptional and a very hospitable staff. It was our anniversary and it was the right hotel to enjoy our occasion. We will come again to visit this Secrets Rivera Maya location.
Thank you..!
Mark
Mark ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
Anthony
Anthony ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 25์ผ
We loved our time at the resort. The check in process was easy and the property is beautiful. Most of the employees were very friendly and eager to meet our every desire. We were lucky enough to be offered a free upgrade. We were in a king suite with a swim out. Our butler introduced himself to us right after check in. We were told that he would be in touch frequently to see what he could do for us. He asked about all of our favorites for the mini bar. We never heard from a butler the whole time we were there. We finally reached out to him on the 2nd day we were there and asked for a few things for our mini bar. And we never heard from him again for the rest of our stay. If we had actually paid for this upgrade I would be very disappointed. The breakfast buffet was really good! There were so many options! The resort was in excellent condition. There are just a couple things that may need some updating. The mattress was very worn and sunken in and the bath towels were very rough. They might need to be replaced soon. Overall our visit was awesome and we really enjoyed relaxing here for a week.
Rochelle
Rochelle ๋, 5๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 24์ผ
Excellent service!
Malinda
Malinda ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 24์ผ
Orlando
Orlando ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 24์ผ
This resort was as close as you can get to heaven on earth the staff is phenomenal they have the largest collection of the most amazing people in Mexico. Upon arrival in the check in we were frequently told welcome home by staff and indeed they treat you like family and made you feel at home 10 out of 10 will recommend to family and friends
LaVar
LaVar ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 19์ผ
Customer service is above and beyond
FEVEN NEGUSU
FEVEN NEGUSU ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 14์ผ
Hi there,
I hope this email finds you well. I wanted to share my recent experience at secret Rivera,with you. It truly is a beautiful place to stay - the accommodations were comfortable and the surroundings were stunning. The staff went above and beyond to make our stay memorable; they were very, very nice to us and ensured we had everything we needed.
Overall, everybody we encountered during our stay was awesome, contributing to an unforgettable experience at Paradise Inn. I highly recommend this place to anyone looking for a relaxing getaway.
Warm regards,
Juan
Juan
Juan ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 14์ผ
Tachelle
Tachelle ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 10์ผ
Cindy Barnes and Uriah
Cindy Barnes and Uriah ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 4์ผ
The staff were all so friendly, and we felt like everyone went above and beyond to make our stay enjoyable! Luis at our preferred club was exceptional!!
Robyn
Robyn ๋, 10๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 1์ผ
Fantastic resort to stay at if going into the ocean isnt a deal breaker. The service ,the rooms ,the dining options are all top notch.
michael
michael ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 30์ผ
Very nice.
Jaime Adonabel Hernรกndez
Jaime Adonabel Hernรกndez ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 29์ผ
Jason
Jason ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 28์ผ
James
James ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 26์ผ
We enjoyed this property, the daily pool entertainment was fun. The food was good. We liked having the Nook. (Coffe shop)