6/10 - ์ข์์
2025๋
8์ 24์ผ
Disappointing
This hotel is run down & due for upgrades. Before arriving at the hotel we contacted them to request a cot in our room. This was not there when we arrived & we had to wait an hour in the room with a screaming / tired baby. Everything in general is tired & run down. The corridors leading to everywhere are poorly signed so you have no idea where you are going. The walls are painted half yellow, meant to look old?! But just looks like a bad paint job. There was a strong smell of weed in the corridor by our room and the loft hatch was left open propped up by a broom during our stay outside our room?! The carpets in our room were sticky & stained. Hot with poor ventilation the room. We were excited to use the pool but put off by the bad layout and small dirty changing rooms with no private areas. The breakfast layout was confusing and the staff didnโt seem to know what they were doing, no atmosphere in the dining area more like a wake. We only had one drink, but it was grossly overprice. Luckily we used our Tesco Clubcard vouchers to pay for the majority of this stay otherwise we wouldโve been writing a letter complaining to the manager.
The fact that it was a bank holiday weekend and no weddings were being held here I think says everything.
Victoria
Victoria ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
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