The room we had smelt terrible, like someo e was sick in the room. The hotel was not able to change our room as they said they were full. Cleanliness was mediocre.
Wayne
Wayne ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 13์ผ
Enjoyed my stay
Really big and looks very nice. The rooms were great and clean aside from a really sour smell coming from the mini fridge. We were across from room 609 so im thinking out room was 610.
The ceiling in the lobby needs to be fixed too. It makes it look slummy.
I was happy with my stay though..very clean and cool
jennifer
jennifer ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 12์ผ
Linda
Linda ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 12์ผ
Ehh
My stay was okay- for the price it wasnโt that good, and the room wasnโt the most clean. I donโt think I would get the jet tub again either but it didnโt look very clean. Kinda disappointed in the stay and the amount it was.
Helena Maria
Helena Maria ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 6์ผ
Was great
Francesca
Francesca ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 5์ผ
Charles-Alexis
Charles-Alexis ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 5์ผ
Kara
Kara ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 4์ผ
AVOID.
Very disappointing experience. The images on Hotels.com website show when it was new. This hotel was completely worn out, run down and had mould in the bathroom.
Manager was informed, who said the images on Hitel.com are old ie when the hotel was new.
The service was very poor, was told they would move me to a cleaner room. After 4 days I was moved , even though next day I was to leave.
I will be requesting a refund.
Tansar
Tansar ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 2์ผ
Dean
Dean ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 24์ผ
Mayank
Mayank ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 24์ผ
Monte Carlo renovations
We had a nicely renovated room on the 6 th. Floor . Our friends were situated in an old unrenovated room on the 5 th . Floor and said it was definitely the worst hotel room that they had ever stayed in .
They advised the front desk that if they were not here for a party that evening, they would have checked out and returned home. They paid the same as we did so if you are not guaranteed the. 6 th, floor or a totally renovated room , please stay somewhere else.
William
William ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 24์ผ
Toby
Toby ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 24์ผ
Easy way to Toronto
Stayed here as part of the larger trip went into Toronto and to Niagara lots of restaurants, nearby, friendly staff, clean rooms, quiet location
Hilda
Hilda ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 23์ผ
Had an amazing stay hotel was clean the staff was friendly.. over all great place to stay
Stephanie
Stephanie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 22์ผ
Raphaela
Raphaela ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 22์ผ
6 of us (3 rooms) attended a wedding reception within walking distance of the hotel. 4 of us had new renovated rooms, 2 had original with a single bed only - one of them slept on a couch. After they heard that we had renovated rooms, they were quite unhappy. Mgmt could not have known that the 6 of us were a group as we all book individually but quite unfortunate one couple rec'd a poor room.
James
James ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 22์ผ
Zuhair
Zuhair ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 21์ผ
The staff was great. Restaurant food and servers were amazing. The only thing was the people smoking pot in the rooms. When walking the halls it was noticeable.
Manon
Manon ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 21์ผ
Devon
Devon ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 20์ผ
Front desk insistes I had a one day booking while I had 2
Vijay
Vijay ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 17์ผ
Overall the stay was good, water pressure was good in shower, room was clean, nothing really stood out, price was good for area, would definitely stay again
Christopher
Christopher ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 16์ผ
Elizabeth
Elizabeth ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 13์ผ
- missing toilet paper roll holder
- pieces of floor tile missing
- showrr curtain rod camr off easily, almost hurt my wife
- bathroom not cleaned properly, hair and grime left arpund tge bathroom
- bedsheets are colored yellow. I thought it was juat thebcolor of the sheetz but looking around the topnpart of the sheet is partially white
- what I dont underatand is why have a lamp where one light bulb is facing the room anf one is facing the wall?? The wall dont need to be illuminated