First room was nothing like what had been advertised, dirty windows and furniture, aswell as splatter up wall โฆ ALOT of dust. More worryingly the interconnecting door to the next room wasnโt locked! Just a table put in front.
Moved rooms the second room looked slightly more like what was advertised however still not clean pubic hair behind bathroom door, bath plug didnโt look like it had been clean in a long time. Along with splatter up walls. With light fitting in bathroom also hanging off.
Didnโt feel safe with people trying to get into our room multiple times during the night.
Not a 4* as advertised be lucky to have 1!
Will not be staying again thatโs for certain !!!!!
Jessica
Jessica ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 9์ 6์ผ
Mark
Mark ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 9์ 3์ผ
3 day stay
Hotel was placed fairley well if you like to walk. Had a room on top floor facing the sea and lights. Room not that clean and tea tray not that well stocked. It was clear that nothing is checked as i found old medication in the wardrobe and carpet looked like someone had throw up on it in the corner.
Staff on reception ok.
No service to the room unless you ask, for bin empty or teatray refill.
The is a pool but you are required to pay extra for this, if you have a car it is 7 quid a night.
The room was hot and noisy, there was also howling from windows in corridor.
I would not stop there again.
Ann
Ann ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 9์ 2์ผ
Henrik
Henrik ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 31์ผ
Nathan
Nathan ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 31์ผ
A worn tied room stuck in the 80's. Smells of cigarette smoke in a non smoking room. Widows very dirty with many dead flys on the inside window and a few on the walls. Cupboard door had ofensive graffiti wrote on the inside of the door with a 2023 signed date. I wouldnt stay there again.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 30์ผ
Garry
Garry ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 30์ผ
MR JAMES
MR JAMES ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 30์ผ
Disgusting Family room. The grand hotel bkackpool.
Stayed at the Grand for friday night 29th aug so i could take my family to see the illuminations switch on.
Got our room and went out straight away.
But that night realised how poor the condition of room was in.
1. Mould on walls next to bunk beds where my kids were sleeping.
2. Flaking wallpaper and paint around window and radiators.
3. Window handle not working so wjndow didnt close properly, 7th floor so drafty.
4. Window frame actually moving, again on 7th floor ! Dangerous.
5. Marks on almost every wall in room.
6. Stain in bath tub.
7. Mould and what looked like urine stains on silicone around floor .
8. Crack in toilet pan, which could harbour all sorts of harmful bacteria.
9. Wall hung pan moving when sat on.
Room was not fit for purpose and at ยฃ185.00 for one night , priced like a 5 star hotel. More like 2 !.
Was too late to go and complain but have emailed the hotel company. Chrck out the pictures i took if you think im over doing it.
Who would pay neadly ยฃ200.00 for this.
Absolutely disgusting.
Grand by name, but certainly not grand by standards.
Avoid !
Daniel
Daniel ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 30์ผ
Elaine
Elaine ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 29์ผ
Erin
Erin ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 28์ผ
Wayne
Wayne ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 27์ผ
Avoid
Booked 4 rooms. 1st room window wouldnโt open. Managed to be allocated with different room.
2nd room bathroom floor flooded on 2nd night, we were moved to another room where the window handle was broken, requested another move to be then moved to another room where the window was nailed closed so we couldnโt open it. Dirty curtains. Floor stank of cigarette smoke.
3rd room - had to be moved due to smell of smoke in the room.
Overall bad experience. We had to request towels as none in our room on arrival.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 27์ผ
Racheal
Racheal ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 26์ผ
Nightmare stay
OMAR
OMAR ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 26์ผ
Really enjoyed it. Huge hotel great value for money definitely booking again in the near future
James
James ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 25์ผ
Regan
Regan ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 25์ผ
Not grand in any sense of the word
Not grand in any sense of the word
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 24์ผ
Toilet not working
The bed terrible, not comfortable.
The biggest issue the toilet did not function at all, so we have to tolerate the smell.
Sair
Sair ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 24์ผ
Deepa
Deepa ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 21์ผ
Door lock improvement
It was poor stay as the door lock keep on playing up.We spent so much time with this as door would not open.Theroom was clean and service was good though.