4/10 - 보통이에요
2025년 11월 23일
We booked a “cosy double” room for 2 nights, which was so tiny! The small double bed could only be accessed from one side, meaning I had to climb over my partner to get in and out of bed!
There was literally no space in the room, would be ok for one person, but not a couple. We requested to upgrade soon after we arrived but were told the hotel was fully booked. We had an awful first night and on day 2 we asked again for a different room and was again told no. We couldn’t face a second night in such an uncomfortable room, so we checked out in the afternoon, missing our 2nd night. We were told that they couldn’t refund us any of the £395 we spent. As well as this the bar and restaurant was closed the whole time we were there (including breakfast) Will never stay here again!!
Dan
Dan 님, 2박 여행
Hotels.com 실제 이용 고객 후기
