I picked this hotel because it was NOT pet friendly but allowed service animals only. Upon arrival, I saw a family with their dog waiting to check in. As I was checking, another guest inside had 2 small dogs, as I was signing the hotel agreement, it said no pets allowed. I showed to the employee but she said things had changed. I have allergies to animal hair, I would not have booked had I known of policy change. And, the family with the big dog when we arrived, their room was right next to ours. Also, dogs barking at random times/hours during my stay. I have no other complaints, just the pet policy and I had prepaid for the hotel. The rooms, parking, breakfast, staff and location were ideal.