In the heart of downtown, Best Western Plus Carlton Plaza Hotel offers a perfect blend of comfort and convenience. Fuel up with breakfast at the restaurant, unwind after a workout at the gym, or take care of business in style with free in-room WiFi and a 24-hour business center.
British Columbia Parliament Building - 13 min walk - 1.2 km
Victoria Harbour - 13 min walk - 1.2 km
Victoria Clipper Ferry Terminal - 15 min walk - 1.3 km
Getting around
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 3 min drive
Victoria Intl. Airport (YYJ) - 31 min drive
Port Angeles, WA (CLM-William R. Fairchild Intl.) - 123 min drive
Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
Roche Harbor, WA (RCE) - 16.1 miles/26 km
Friday Harbor, WA (FRD) - 16.9 miles/27.2 km
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 17.8 miles/28.7 km
Lopez Island, WA (LPS) - 20.1 miles/32.3 km
Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.3 miles/34.3 km
Restaurants
The Vicious Poodle - 2 min walk
Cat's Coffee & Cake - 3 min walk
Tacofino - 7 min walk
The Palms - 2 min walk
Starbucks - 3 min walk
About this property
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel offers a great location, putting you within a 15-minute walk of Victoria Harbour and Royal BC Museum. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. This Edwardian hotel is also just a 5-minute drive from Victoria Clipper Ferry Terminal and Save-On-Foods Memorial Centre. The helpful staff and central location get great marks from fellow travelers.
At a glance
DONE
Hotel size
108 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (CAD 30 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking within 591 ft (CAD 16 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–1:00 PM on weekdays and 8:00 AM–1:00 PM on weekends
Restaurant
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Whale-watching nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1912
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Edwardian architecture
Accessibility
Elevator
Room amenities
Be entertained
55-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Free bottled water
More
Housekeeping (on request)
In-room safe
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CAD 20 per night
Parking
Valet parking costs CAD 30 per day with in/out privileges
Parking is available nearby and costs CAD 16 per day (591 ft away)
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a carbon monoxide detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria
Frequently asked questions
Are pets allowed at Best Western Plus Carlton Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Carlton Plaza Hotel?
Yes. Valet parking costs CAD 30 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Carlton Plaza Hotel?
You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western Plus Carlton Plaza Hotel?
No, this hotel doesn't have a casino, but Elements Casino (12-min drive) is nearby.
What is there to do at Best Western Plus Carlton Plaza Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Plus Carlton Plaza Hotel?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Carlton Plaza Hotel like?
Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a short 14-minute walk from Victoria Harbour and 18 minutes' walk from Victoria Clipper Ferry Terminal. Travelers say the local area is very central perfect for shopping.
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Best Western Plus Carlton Plaza Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Downtown
Lobby
Parking
Bathroom
Store
Breakfast
What guests liked
Breakfast at the on-site restaurant, Ruby, was consistently praised for its delicious food and excellent service. (17 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Aug 5, 2025
Good Location… Room was comfortable
Verified traveler
2-night trip
10/10 Exceptional
May 25, 2025
Great hotel
Luis
Luis, 3-night trip
10/10 Exceptional
May 5, 2025
Great stay
Shawn
Shawn, 1-night trip
10/10 Exceptional
Aug 2, 2025
Victoria trip
The staffs are friendly and accommodating. The rooms and laundry facilities are clean.
Verified traveler
2-night trip
10/10 Exceptional
Apr 23, 2025
Friendly staff and great location for exploring the city!
Chelsea
Chelsea, 6-night trip
10/10 Exceptional
May 23, 2025
Location is amazing.
Concepcion
Concepcion, 2-night trip
10/10 Exceptional
Jul 10, 2025
Great place centrally located
Comfortable beds, spacious room, nice shower, and quiet. Close proximity to food and interesting places. Try the haunted mini golf a couple blocks away!
Barry
Barry, 2-night trip
10/10 Exceptional
Jul 15, 2025
We were given our room extra early and loved the layout and room amenities (kitchenette, couch and TV area). Front desk was super helpful, location was perfect for us. Wished we could have stayed longer.
Verified traveler
1-night trip
10/10 Exceptional
Apr 27, 2025
Great central location for all the tourists attractions and walking distance to all the restaurants and bars.
Jeff
Jeff, 2-night trip
10/10 Exceptional
May 11, 2025
Nice and clean, friendly staffs, safe place to stay. Also great location!
SEHEE
SEHEE, 1-night trip
10/10 Exceptional
Jun 2, 2025
Terrific location and friendly service
Darlene
Darlene, 6-night trip
10/10 Exceptional
Apr 13, 2025
Lovely staff and great location
Terence
Terence, 1-night trip
8/10 Very good
May 29, 2025
The hotel was beautiful and in a perfect location to downtown. All staff we encountered were friendly and very helpful.
Karen
Karen, 4-night trip
10/10 Exceptional
May 15, 2025
Very clean and excellent staff
Sharon
Sharon, 4-night trip
8/10 Very good
Apr 26, 2025
Location is very convenient.
Frank
Frank, 1-night trip
8/10 Very good
Jun 3, 2025
The hotel was very close to Government Street and we just had a short walk down to the harbour. The area felt safe and was close to public transportation. We really enjoyed our stay.
Sophia
Sophia, 4-night trip
8/10 Very good
Apr 28, 2025
Very nice hotel in a great location. Walkable to all areas of downtown Victoria.
Anna
Anna, 1-night trip
8/10 Very good
May 2, 2025
Good value, very nice and helpful staff.
Judith
Judith, 4-night trip
10/10 Exceptional
Apr 3, 2025
Great location
Diana
Diana, 2-night trip
10/10 Exceptional
May 27, 2025
Friendly and helpful staff
Maria Luiza
Maria Luiza, 4-night trip
10/10 Exceptional
Jun 6, 2025
An excellent property for our short stay. We were able to walk to China town area. Staff (Especially Nick) was remarkable and worked so hard to make us feel welcomed and meet our requests. I would stay again.
Christina
Christina, 1-night trip
10/10 Exceptional
Aug 1, 2025
Very nice
This is such a nice hotel. Staff is so pleasant, sent texts to check on us. We had the 2 queen beds with sofa and kitchen suite and it is much bigger than the equivalent at other hotels. Car valet always had our car ready for us as requested. The location is walkable to the waterfront, shopping, and restaurants. We were so happy with our choice.
Kelly
Kelly, 2-night trip
10/10 Exceptional
May 13, 2025
Staff was excellent
Dino
Dino, 3-night trip
10/10 Exceptional
Mar 16, 2025
Loved the location!
Jennifer
Jennifer, 1-night trip
8/10 Very good
Apr 27, 2025
It was close to the downtown area, wharves, shops and restaurants. Staff was incredibly friendly and helpful.