Went for our wedding anniversary absolutely brilliant staff amazing and breakfast faultless the only negative I would say is you could here other guests waking around on the apartment above us which seemed quite loud
Jodie
Jodie ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 9์ 10์ผ
Amazing place and spa
Richard
Richard ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 31์ผ
Scott
Scott ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 31์ผ
Vikki
Vikki ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 29์ผ
Excellent service and facilities just the room sleeping conditions were lets just say very noisy.
Jeevan
Jeevan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 27์ผ
Veru disappointing
I was hugely disappointed with my visit. Even my partner who is not very bothered usually was very disappointed. The room was really dusty and there was clumps of hair hanging out of the bin. We got upgraded after complaining but even then we turned up to dirty pots outside the room and pots missing from the room. The spa was only ok. There were little bugs in the aroma steam room drain jumping about and the relaxation pool had stuff floating in. I think the price is too high for the experience. That being said, the staff were really good.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 25์ผ
Colin
Colin ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 25์ผ
Was okay but probably wouldn't stay next time.
The spa facilities are great! And mostly the service was good too. But the fact we pay so much and when we ask for water bottles for the room they charge ยฃ1 a bottle was crazy! Also the breakfast on a whole was great .....again they charged if you ordered 2 plates but I think this was to prevent wastage!
The hotel itself partially seemed old. The room wasn't as clean as I'd expect. Also they had very different rooms and we got 2 rooms and got very different rooms.
kajal
kajal ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 20์ผ
Great stay
Had two glorious nights in a deluxe room and decided to stay for a third. Third night room was a classic and felt very cramped. Son was in an attic room and said the same. But everything else about the rooms was great, and the staff were friendliness itself!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 19์ผ
Excellent thermal pool
Comfortable central hotel in Buxton with an excellent thermal water pool -- indoor and outdoor. Good breakfast and good wifi. A repeat visit for us.
Alexander
Alexander ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 13์ผ
Nicholas
Nicholas ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 13์ผ
Excellent hot spring
A repeat visit for us. The hot spring is excellent (even though the main indoor pool was a hotter than the super-nice temperature on previous occasions), breakfast is good, rooms are comfortable (although aircon was not working well this time and one had to sleep with open windows, it was reasonably quiet), convenient parking nearby
Alexander
Alexander ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 13์ผ
Lynne
Lynne ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 12์ผ
Great room, poorly-replenished breakfast
The main thermal pool in the basement was unfortunately too hot during this particular visit. We've stayed several times before; this was the first time the water was uncomfortably hot (there could have been a on-off problem with the heat regulation valve). Our room at the corner of the building was quiet, well air-conditioned and comfortable. The breakfast was decent but they ran out of croissants and other pastries pretty early on and failed to replenish the tray. I don't see why they couldn't keep the tray filled until 10.30 AM so hotel guests arriving later for breakfast could have some pastries too. The hotel could also serve better quality sourdough bread at the self-service breakfast counter instead of cheap sliced bread containing preservatives and additives.
Felicia
Felicia ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 8์ผ
Jonathan
Jonathan ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 1์ผ
christopher mark
christopher mark ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 18์ผ
Luxury hotel but the staff need some feedback
Beautiful hotel and location. Great rooms, bed v comfortable, luxurious feel to the place.
Spa was good, could do with updating a bit so feels less tired. Spa treatment was ok, but not worth the value at ยฃ85 for 50 mins.
The main issue was the service received. Room was ready at 2pm but they made us wait in reception for 39 minutes to get into it. When I pushed the issue I was met with grumpy facial expressions and silence.
At breakfast, the three of us were shown to our table by the manager. The same manager questioned why I was ordering 3 breakfasts and were 2 of them for me as there were only 2 of us sitting at the table. (My friend was getting a coffee) I was embarrassed at the suggestion.