Excellent service at check in and in the bar, super comfortable beds. Only issue was how warm the bedroom was with fully sealed windows and underpowered the air conditioning, so uncomfortably warm overnight despite it not being hot outside.
Naomi
Naomi ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 19์ผ
My review
Very helpful staff.
Brian
Brian ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
Love this hotel
Consistently good
David
David ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 15์ผ
Fabulous, stayed for Stereophonics
Fabulous, stayed for Stereophonics, nice touch with the info sheets in the room for the concert and the quiz the following morning. Great breakfast, nice tea, comfy room, only gripe was getting stuck in the lift, perhaps let people know they have to tap their room card to get to their floor :-)
Gareth
Gareth ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 14์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 14์ผ
Susan
Susan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 14์ผ
Very nice, conveniently situated, friendly staff
Anne
Anne ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 14์ผ
Great stay
Great stay 5 min walk from train station
Amanda
Amanda ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 13์ผ
Great hotel, well-centred for the station and commute to Cardiff.
Lauren
Lauren ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 13์ผ
Concert Booking
We booked the Mercure in Newport after another Newport hotel cancelled our booking the day before we were supposed to arrive. We are so glad we chose the Mercure ahead of anywhere else. There was free Welsh cakes and water upon arrival with a very welcoming hostess. The hotel was spotless and the room was excellent. The staff had even though about the extremely hot weather outside and put a card in the room so that the air con was working before we even got in it. It was 32 degrees outside but the room was a comfortable 19 degrees. The bed was very comfortable and the TV was of a decent size. The bathroom was also top notch with the only minor fault with the shower as this was a walk in model and the shower screen let out a small amount of spray. The basin was a decent size and the toilet had one of the best flushes I have seen in the hotel. All in all it was an excellent.
Robert
Robert ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 10์ผ
Mark
Mark ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 9์ผ
Mat
Mat ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 8์ผ
nicola
nicola ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 6์ผ
A brilliant memorable stay
We were down for the Oasis gig & enjoyed a wonderful stay. The additional Oasis extras they put on to greet us really made the stay extra special. Rooms & hotel were lovely & clean.
Room service food was great as was bar facilities.
A special shout out to the lady who checked us in who was brilliant. I think the Oasis stuff may have been her doing but she was brilliant & the reason I'll stay at this hotel again. She was so polite, friendly & welcoming.
Thank you again so much & Live Forever ๐
Jeffrey
Jeffrey ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 5์ผ
Alistair
Alistair ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 30์ผ
Teresa
Teresa ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 29์ผ
Great welcome, lovely stay
Very clean, though option available to skip a clean if you wanted (for eco purposes). Great welcome on arrival and at breakfast time.
Amazing staff, one spotted my kid reading his comic at breakfast and made a point of letting us know there was a comic book fair being held in the hotel that day.
My son and I would definitely be happy to stay here again.
Elizabeth
Elizabeth ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 29์ผ
Quick break
Central . Right by the theatre bus station and train station.
Good room . Good staff and good breakfast
Martin
Martin ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 29์ผ
Very clean and quite hotel well located near the train station.
Neil
Neil ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 23์ผ
Epic and the staff were brilliant, thank you
Mathew
Mathew ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 15์ผ
An early start in the morning
Jenna
Jenna ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 8์ผ
It was a lovely stay in the hotel. Near to shops and restaurant highly recomended.
Mike
Mike ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 8์ผ
Where do I start.... Checked into room 805 first thing I noticed was the desk was broke, the bed had a hair under the duvet. The toilet holder in the bathroom was loose(thought it was going to fall off at one point). Curtains were dirty and had stains on them. For ยฃ168.30 (2 nights) it was nowhere near worth the stay.