Plaza Chapala Hotel

3.5 star property
Boutique hotel with restaurant, near Lake Chapala

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Photo gallery for Plaza Chapala Hotel

Garden
Garden suite 7 | Premium bedding, memory foam beds, in-room safe, individually decorated
Reception
Penthouse | Living area | 50-inch Smart TV with cable channels, TV
Lobby sitting area
Located in the heart of Chapala Centro, Plaza Chapala Hotel offers a warm welcome with full breakfast and free in-room WiFi. Guests can savor local flavors at the restaurant or unwind at the 24-hour front desk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Connecting rooms available
  • Non-smoking
  • Air conditioning

Main amenities (5)

  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is ₩150,547
₩180,656 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 11 of 11 rooms

Junior Suite 1

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Master Suite 2

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • City view
  • Sleeps 2
  • 1 King Bed

Estandar 3

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

Estandar Amplia 6

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

Garden suite 7

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

Penthouse

Highlights

Yard
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Garden Villa 9

Highlights

Yard
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • Sleeps 2
  • 1 King Bed

Standard Garden

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • City view
  • Sleeps 2
  • 1 Queen Bed

Garden Master

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Francisco I. Madero 232, Centro, Chapala, JAL, 45900

What's nearby

  • Chapala Malecon - 3 min walk - 0.3 km
  • Jesus Gonzalez Gallo Cultural Center - 14 min walk - 1.2 km
  • Chula Vista Country Club - 19 min drive - 5.4 km
  • Laguna Shopping Centre - 24 min drive - 6.5 km
  • Ajijic Malecón - 32 min drive - 8.4 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Fonda chapala's - ‬2 min walk
  • ‪Taqueria Arandas - ‬2 min walk
  • ‪Cafeteria De Vuelta A Ti - ‬5 min walk
  • ‪Beer Garden - ‬3 min walk
  • ‪il giardino - ‬1 min walk

About this property

Plaza Chapala Hotel

Plaza Chapala Hotel offers a great location, putting you within just a 10-minute walk of Lake Chapala. Free perks include WiFi and full breakfast daily between 8:00 AM and 11:00 AM.

At a glance

DONE

Hotel size

    • 7 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited (max 5 spaces per unit)
    • Free offsite parking within 492 ft; reservations required
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–11:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Romance packages

Facilities

  • Garden

Accessibility

  • Handrails in hallways
  • Handrails in stairways
  • Grab bar in bathtub
  • Accessible bathtub
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Children & extra beds

  • Rollaway beds are available for MXN 500.0 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Plaza Chapala Hotel Hotel
Plaza Chapala Hotel Chapala
Plaza Chapala Hotel Hotel Chapala

Frequently asked questions

Does Plaza Chapala Hotel offer free cancellation for a full refund?

Yes, Plaza Chapala Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Plaza Chapala Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Plaza Chapala Hotel?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Plaza Chapala Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is noon.

What is there to do at Plaza Chapala Hotel and nearby?

Plaza Chapala Hotel has a garden.

Are there restaurants at or near Plaza Chapala Hotel?

Yes, there's an onsite restaurant.

What's the area around Plaza Chapala Hotel like?

Plaza Chapala Hotel is a short 8-minute walk from Lake Chapala and 3 minutes' walk from Chapala Malecon.

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Reviews

Plaza Chapala Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was delicious and of high-end restaurant quality with various choices, including fresh avocados from the garden. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Gardens
Bed
Restaurant
Room

Reviews

8/10 Very good

We enjoyed our stay....
scott, 3-night trip

10/10 Exceptional

Quiet and clean good staff, good security. Good breakfast included.
Mario, 1-night trip

8/10 Very good

The downtown area and the pier were within walking distance. Very beautiful city.
Alma, 1-night trip

8/10 Very good

Beautiful boutique hotel
Yanet, 1-night trip

10/10 Exceptional

The cleanliness and the staff. Also the food was excellent as well as the service.
Diana, 1-night trip

10/10 Exceptional

Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
JANET, 4-night trip

10/10 Exceptional

Excelente
Alvaro, 1-night trip

10/10 Exceptional

Small friendly hotel

Small friendly hotel with super location. Near bus stop, taxi stand, lake, shopping, etc. If you stay here you don’t need to rent a car. Lovely rooms, super clean, nice breakfast included. You won’t regret your stay here!
Hotel entrance
Lake Chapala
Chapala cathedral
Anne, 2-night trip

10/10 Exceptional

This is one of the best hotels in Chapala and we will for sure come back. Thank you!
Victor, 2-night trip

8/10 Very good

Front desk staff average. Room okay. Area noisy and dirty. No pool.
Robert, 2-night trip

10/10 Exceptional

This is an amazing hotel! My daughter and I spent our few days in Chapala in its garden and on the lakefront. Never have I found it so difficult to leave. The facility is world class, the staff is attentive and kind, and breakfast is high end restaurant quality. That garden is something which will haunt me forever. If you visit the lake and fail to stay here, you messed up. Now I go back to Wisconsin crying.
John, 1-night trip

10/10 Exceptional

Room was very clean, and I loved that it had A/C because we stayed in May it was hot outside. Slept very comfortably because the A/C was very fresh. Took a shower, loved that the shower had a lot of water pressure. Staff was very very friendly while we were checking in it was hot outside they offered cold water and gave my husband a cold beer. Only thing is I booked on Expedia.com paid for the room, but apparently you can’t pay thru Expedia.com only in person. They were nice enough to let me log onto my credit card that I used to book the hotel, yes they were right it didn’t take my payment. So be aware you can only pay at the hotel. I would definitely stay there again. Great location very close walk to the pier, shopping and restaurants. Loved it
Vivian, 1-night trip

4/10 Fair

The room at the hotel didn't have a window, it was a dark and stuffie. I asked the receptionist if I could have a room with a window and she replied that it would cost me more and if i wanted to update it, I had to reach out Expedia to cancel the reservation. For a minimal change, it seems to me that it was a bureaucratic process--- to change the status of my room. Additionally, visits are not allow by hotel's policies--- that was quite antiquated. I ended up checking out two hours later. The front desk told that they could do the charge without reaching Expedia but i declined politely. I absolutely don't recommend this hotel...if i were the owner of the hotel, I wouldn't be selling a windowsless room.
Danis, 1-night trip

10/10 Exceptional

Muy lindo
MIRIAM, 2-night trip

10/10 Exceptional

Beautiful grounds and great location

Plaza Chapala Hotel is in great location and is close to shopping, food and the city Centro. The grounds were lush and lovely and the staff was wonderful.
Nancy, 3-night trip

10/10 Exceptional

A blend of old beauty and modern ideas

When you walk in, the grand staircase, Mexico style, presents a lush garden view as you ascend the stairs. The front desk, well versed in English, greets you warmly. The staff is friendly, well trained, and informative. You get a feeling they really care about your stay. They say, they are there to answer any of my needs. You are shown around your room, TV, Air-con, Fan, safe, how keys work for night closed doors and any other questions I can ask.
KAT, 2-night trip

10/10 Exceptional

Clean and convenient. The garden is very pretty.
Harriet, 2-night trip

10/10 Exceptional

My family and I recently stayed at this charming hotel and we were thoroughly impressed. From the moment we arrived, the customer service was excellent—every staff member was friendly, attentive, and genuinely eager to make our stay comfortable. The free breakfast was amazing and delicious. I recommend the chilaquiles and their pancakes. The hotel itself had a warm, inviting atmosphere with thoughtful touches that made it feel special and unique. One of the best parts of this hotel is its prime location—just a short walk to local stores, restaurants, and shops, and incredibly close to El Malecón, making it easy to enjoy everything the area has to offer. Highly recommend this spot for anyone looking for comfort, convenience, and a touch of charm! Muchas gracias a Santiago, who treated us like family when we were there.
View from the junior suite.
Edgar, 1-night trip

10/10 Exceptional

Es un bonito Hotel, en muy buena ubicacion.
Andrés, 2-night trip

10/10 Exceptional

This is a great property and the staff are extremely attentive and kind. Thank you.
Roberto, 6-night trip

6/10 Good

Check in great, staff was wonderful, room was ok, biggest thing for me was the aweful Smell we had from the bathroom, make aure to put water in the drains to avoid this, be prepared for the loud cars and the muaic from the area places, you can hear them but over all it was a good stay, I would stay here again prepared for the items I stated.
NOHEMI, 3-night trip

10/10 Exceptional

The staff was wonderful. Hotel is beautiful. Food was delicious. Love that everything is walking distances
Maria, 2-night trip

8/10 Very good

Garden with hot tub was nice and relaxing.
Ken, 4-night trip

10/10 Exceptional

El personal muy amable, muy bonito el lugar, muy limpio. Me gustaria volver
Mary, 2-night trip

10/10 Exceptional

Wonder stay - We will be back soon!

Easy check in, very friendly service. Beautiful courtyard and good location. Breakfast was a nice bonus. Will definitely be back!
Ryan, 2-night trip