Pros- Great location, quick check in, super friendly staff, hot water and as fantastic.
Cons- room didnโt get very cold. We had a 2 bdrm villa so maybe thatโs why. Beds were not king as advertised.
Overall would stay again.
Ana
Ana ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 10์ผ
Zeferino
Zeferino ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 4์ผ
Paul
Paul ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 27์ผ
Not Worth The Hustle Or The Hassle
When I arrived in New Orleans I parked at a garage about a block and a half from the hotel to save some money on parking. The walk to the hotel with my luggage in ninety-plus degree weather and high humidity left me drenched in sweat. I tried to check in and was directed to another desk to get my room key. The person responsible was attending to another guest, leaving me to wait for about thirty minutes before he got to me--and then he tried to get me interested in a vacation club membership. I did not want to go to a sales pitch just to get my room key--I wanted to get to my room and cool off. All in all it was an hour from the moment I entered the door to when I finally got to my room. That is unacceptable.
The first time I tried to take a shower the fire alarm went off. I got off a fast as I could and called the front desk; they sent up an engineer who told me that steam from the shower set off the alarm. Next time I closed the bathroom door and turned on the overhead fan in the bathroom at full power--that seemed to solve that problem. But what good is a fire alarm that cannot tell steam from smoke?
The room itself was clean and neat, with a fully furnished kitchen. I could have stayed much longer had I stocked up with groceries, but the closest thing to a grocery store was the Brothers' Chicken convenience store across the street.
I may return to New Orleans in the future, I would not return to this hotel. Nice as the room was, it was not worth the hassle.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 22์ผ
No Pool
When booking a hotel the guests should be notified if on premise amenities are not working, getting sick and tired of checking into a hotel to find the on premise pool, hot tub, etc. is not functional.
The reality is we did not get what we paid for and a discount should apply to all guests who stayed at the hotel because the on premise pool was down!
Randal
Randal ๋, ์น๊ตฌ์ 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
Pleasant Grove HS
Pleasant Grove HS ๋, 4๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 2์ผ
Jesette
Jesette ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 26์ผ
Alexis
Alexis ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 25์ผ
Everyone was very nice! Sue at the door was amazing!! She worked for valley but made the experience great. So friendly and welcoming
Summer
Summer ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 10์ผ
Terrell
Terrell ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 7์ผ
I can honestly say I had no complaints, it was nice & clean the check in process was kind of frustrating but other than that its was nice
Erica
Erica ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 3์ผ
All staff was amazing. Very polite, helpful, and friendly! Location is very convenient and in-room amenities are more than everything you need.
Mary Ann
Mary Ann ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 24์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
5๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 19์ผ
The condition of the room was not the best shower head. It was very difficult to handle
The accessibility of the shower head was horrible.
Tracy
Tracy ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 19์ผ
The Signature Suite was well worth the money. Lots of room to stretch out and relax. The kitchen was very nice. The sofa bed was not comfortable, but thatโs common for a sofa bed. The biggest negative was that there was a layer of dust on the counters and nightstands. Iโm sure there was dust elsewhere, I just couldnโt see it as easily.
Barnaby
Barnaby ๋, ์น๊ตฌ์ 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 17์ผ
Loved the studio. Walking distance to everything we needed!
Stayed a week during jazz fest! Loved it.
Will definitely stay again!
Patricia
Patricia ๋, 6๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 16์ผ
Home away from home
Nice hotel friendly people clean easy access to the French quarter. Do not like the fact that they get you to sign up for a tour and charge the credit card, but the manager did an amazing job at fixing it.
Andree
Andree ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 15์ผ
Treated us like we were VIP guests
Beautiful accommodation close to everything
Laura
Laura ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 12์ผ
Nice staff. Manager was great.
david
david ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 11์ผ
There was a small issue with construction being done however the front office was able to resolve the issue with us .
We plan on coming back for the hospitality and convenience of the being near everything.
Barbara
Barbara ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 10์ผ
This hotel is good, but it is not great. We liked the room, with its kitchen and sitting room that is separate from the bedroom, and we liked how it is within walking distance of the French Quarter and other things but not actually in the French Quarter. While this hotel is maintained well, it is getting old. Everything is nice and clean, but it is not super nice or sparkling clean. We felt it was worth the price we paid. This is a timeshare place, and so during checkin and in the middle of our stay we got the usual requests in person and by phone to attend a sales session, with a fairly modest price discount offered if we attended one of their sessions. We could have done without those in person and by phone sales attempts, but they were fine with us saying no. One minor thing was that the kitchen sink faucet leaked some water from its base onto the kitchen countertop when turned on. It wasnโt enough for us to get overly concerned, but we did tell the front desk right when we noticed it, and two maintenance guys came right to our room. They slowed the leak, but the leaking of some water onto the kitchen counter upon use of the kitchen faucet continued throughout our six-night stay. We used the two provided kitchen sink towels to wrap around the base of the kitchen faucet to stop any leaking water from spilling onto the countertop, and we continued using the kitchen faucet in the mornings to fill the coffee maker and to clean up the coffee cups and plates that we used.
Robert
Robert ๋, 6๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 9์ผ
This would have been a great vacation if the AC would have worked appropriately. After notification the first time and coming to to "reset" and change filter it did work but never got below 74ยฐ in the unit. Notification number 2 went on deaf ears, we did check out and move to another hotel. I did alert the front desk upon early check-out, was advised Manager would contact me the next day but that never happened. Never asked for a refund, didn't expect one, however, communication would have been nice. When the room reached 80ยฐ that was too much.
So, in a nutshell: perfect location, excellent employees, spacious suites. Need to work on upkeep of HVAC so other people who spend so much to stay are happy. Learn on better communication practices.
Kelly
Kelly ๋, 5๋ฐ ๋ก๋งจํฑ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 8์ผ
The suite was clean and spacious and located near many restaurants. Unfortunately they were doing construction and heard loud drilling sounds at 7am! Itโs NOLA ! I would have liked to sleep in while I was on vacation and that was hard to do. The pool is super small and looked more like the size of a hot tub. So I couldnโt enjoy that either.
Patricia
Patricia ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 7์ผ
We loved the property and staff and plan to return.