Receptionist on booking in was fantastic, she had a huge queue due to lack of staff but dealt with the situation really well.
No food to order the bar staff advised just a buffet and take a look before you commit was their advise! We did and it was rubbish hardly anything there so we left.
The fantastic receptionist recommended the square in wickham and we had a great meal there.
john
john ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 9์ 5์ผ
Dated!
Functional, but dated property.
Sudhir
Sudhir ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 9์ 5์ผ
F
F ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 9์ 2์ผ
Matt
Matt ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 9์ 1์ผ
Edward
Edward ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 31์ผ
Check In - staff were at idds woth what was inclided and not up to date on what was going on in the hotel.
Restaurant was closed although we were told is was open... Food was not worth the money.
Tried the buffet dinner the following night, again, was not worth the money.
Actually found a local cafe for breakfast having heard that the hotel was not worth the money.
The staff were lovely, not hyper efficient but pleasant.
Occupants in adjoining rooms were incredibly noisy, and later found local police were called.
Room was very plain.
No maid service following day...
Oh, and the whole pool thing?!?!
ยฃ5 to pay to use it in addition to our already over priced room fee really was NOT worth it and really was the last straw.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 30์ผ
Unprofessional service
Starting from reception to bar to restaurant to spa everyone working here was unprofessional. Rooms were dusty and unclean, not enough toileteries provided
Siva
Siva ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 29์ผ
Perfect family getaway
Excellent
David
David ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 25์ผ
Poor stay
Only thing I would say is paying a lot of money to stay at the hotel and then you have to pay for the pool is a joke. The room did not get clean during the stay.
Aaron
Aaron ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 22์ผ
Molly on reception excellent!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 21์ผ
Helder
Helder ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 21์ผ
Overall very good, food choice disappointing not really a good hotel menu
shirley
shirley ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 20์ผ
Karl
Karl ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 20์ผ
Une bonne รฉtape
Frรฉdรฉrique
Frรฉdรฉrique ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 19์ผ
shirley
shirley ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 18์ผ
Ioan Vlad
Ioan Vlad ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 14์ผ
Jane
Jane ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 13์ผ
Staff are rude.
The staff were plainly rude in the restaurant. The meal was a childโs portion and they didnโt like it when I raised a complaint.
The room itself was clean and comfortable.
Note that they charge extra if you want to use the gym.
Neville
Neville ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 4์ผ
Mitch
Mitch ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 3์ผ
Damien
Damien ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 3์ผ
Sukhdev
Sukhdev ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 1์ผ
2 Day Business Trip
Hotel is tired and need updating,
Have to pay extra to use gym and pool.
Cannot pre-auth card at reception for food or drinks during stay.
Cannot open a tab at the bar either for food or drinks.
Food is of poor quality, ยฃ6 for Aldi frozen veg.
Electric charge points, none work