We were initially told our room would be ready in 5-10 minutes. We unloaded our luggage, etc. to a cart. When we came back in, we were told it would be 2 hours. They told us, we could leave the cart right at the front desk!?! We asked for restaurant recommendations and received a 3 page list with the majority of addresses marked TBD. We had hoped for a personal recommendation. Google would have told us more. When we returned, we received no information about breakfast nor where things were located in the hotel. The room was clean; the bed, linens, towels were all very nice. The toilet paper was like tissue wrapping paper. We were in a handicapped room and the shower had a seat but not hand held shower head. Breakfast was adequate.