we originally were placed in a room that smelled mildewy and like smoke. staff quickly found us a room that didn't smell like smoke. The mildew smell was still there but less present. It was last minute that we decided to stay in western MA and we picked this place because it had breakfast. Unfortunately, breakfast was cereal, mini-muffins, and toast.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 18์ผ
Jennifer L
Jennifer L ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 14์ผ
Clean, friendly staff
The room was clean, the staff is very friendly, the shower nice and hot. The bed is hard was my only issue.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 1์ผ
PATRICIO
PATRICIO ๋, 7๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 30์ผ
Elizabeth
Elizabeth ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 18์ผ
Patrick
Patrick ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 9์ผ
BRIANA
BRIANA ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 7์ผ
Inform people
The rooms were not bad. The parking lot was well lit, but I was not prepared for the charge of an extra hundred dollars when I got to the hotel after I asked the manager when he asked me the card for incidentals. Was there a deposit to the room he said no because I had paid full price on hotels.com Then the next day I looked at my bank statement and see that they had charged me an extra hundred dollars I talked to the manager. He said he would refund the money but it takes 5 to 6 business days. This wouldโve been OK. It had if I had been informed from the beginning but when you make a trip with a limited budget is very hard to wait 5 to 6 business days for a refund if itโs a standard practice, then inform people such not surprise them when they get there thatโs very frustrating. Everything falls and rises on communication. If you donโt communicate with your staff with your procedures, then donโt surprise your customers. I was told one thing by one manager, and one thing by another manager a problem that proper communication would have taken care of instead of leading people customers feel frustrated
wilfredo
wilfredo ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 31์ผ
Javier
Javier ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 27์ผ
I got charged twice the staff was rude and one of the staff members spotted me in a near by store and wouldn't stop watching me or following mepo
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 18์ผ
Do not stay here
This place is filthy . It says itโs nonsmoking but it reeks of smoke . It is filthy with weird stains on the rugs and shower curtains that looks like specs of blood . The front door and the bathroom door both look like theyโve been kicked in a few times. And there was a huge circle on the glass that looked like the happy face killer had been there . Also the ac makes a huge banging and ticking noise .
melissa
melissa ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 22์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 22์ผ
ida
ida ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 12์ผ
Great stay and value for money ๐
Tomica
Tomica ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 11์ผ
A Wonderful Stay
my friend and I went for a baby shower and needed to find a place to stay for the night. We chose them because the price was not bad for one night.. and we split it between us both. The were good two full size beds , comfortable beds, bathroom nice size , everything was clean; the heater worked good.. they had continental breakfast.. cereal, bread , muffins, coffee, yogurt, juice , & fruits.. it was good to get us through lunch... We didn't use any of the other amenities because we were only there one night.. over all very good.
Agnes
Agnes ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 8์ผ
victoria
victoria ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 5์ผ
This hotel takes reservations for age 18 but will not allow them check in. Stranded age 17 & 18 after 7 hours flying across the US without a place to stay. No recommended place for them either when asked. Even took money for early check in with their credit card but then denied them check in.
Orion
Orion ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 31์ผ
Everything was fine. Cleaner than most other places. The only suggestion I have would be to clean the shower/ tub fixtures (faucet, drain plates, handles ,and bar above the soap