This is not a 4* hotel on any level.
Staff incompetence and slow to non-existent service made the stay very frustrating.
Parking was difficult as spaces are far too narrow for modern cars.
The only good thing about this hotel is their efficient air conditioning!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 19์ผ
Hotel well situated hotel in pleasant grounds. Interior needs refurbishment but everything works. Staff were efficient and friendly. Restaurant staff were really helpful, attentive and went out of their way to help. Breakfast limited cold selection and reasonable warn choice that was of good quality. Food we had for evening meal was very good. The restaurant however needs refurbishment. We did not use the spa. We would stay again.
Nigel
Nigel ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 18์ผ
Just a two nights stay.
Nice, charming old hotel
anne lise
anne lise ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 17์ผ
Great location, building, room. Everything else was just average. Hate giving negative feedback but just felt like they were understaffed. Outside tables full of empty drinks, staff repeatedly came out and didnโt tidy up. Bar ran out of beer, even although not busy. Empty bottles from rooms left on ledge for over a day.
Room staff did great but considering price/previous ratings kind of feels like staff are going through the motions. Stayed in London, York this trip in similar hotelsโฆ. Unfortunately this was not up to same standard.
Michael
Michael ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 15์ผ
Nick
Nick ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 6์ผ
Claire
Claire ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 31์ผ
Comfortable and clean rooms.
Water on tap and coffee machine appreciated.
Toiletries were disappointingโฆhand wash and shampoo only, not quite the Elemis experience that was sold online.
Restaurant was dated, plastic (broken) plants and organised like a Victorian classroomโฆnot sure who advertises that as elegant and romantic ๐
No views for us, other than the exit.
Service was ok, plates not cleared for ages and then not all plates taken until desserts ordered.
Food was good, although feel the starters werenโt prepared to orderโฆ
Buffet breakfast had a good selection of cold options but hot food limited - eggs were fried, no other options, and tomatoes had to be ordered ๐
Spa could only be used between 2 p.m. and 11 a.m the following dayโฆnot great for us as we couldnโt check in until 7 p.m. and itโs childrenโs hour in the pool between 9 and 10 a.m.
Hotels with spas usually allow you to use the facilities after checking out and so, for that reason, Iโll not be staying at Frimley again.
Nina
Nina ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 22์ผ
Great stay again
Excellent stay, very comfortable, clean and lovely gardens to the front.
j
j ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 13์ผ
Simon
Simon ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 13์ผ
MARLENE
MARLENE ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 10์ผ
Mum and Dad's night away
We was given a nice room but the toilet was broken so needed to be moved the new room and bed was a lot smaller but the reception staff were extremely accommodating
The hotel itself is not very accommodating to disabled guest it does not have a lift to the rooms and no disabled access to the spa especially the pool
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 9์ผ
Excellent
Not my first stay, and as always very happy.
Excellent breakfast - and although the bacon and eggs are already gluten free, they offered to cook some separately for me to ensure no cross contamination
Angelique
Angelique ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 30์ผ
A very pleasant stay
It's a perfect hotel for a single traveller. Reception is very helpful. The manager of the restaurant is very attentive. There was a great choice of breakfasts on offer.
Ms J H
Ms J H ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 30์ผ
Rachael
Rachael ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 26์ผ
Stuart
Stuart ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 26์ผ
I have stayed here a few times but it now looks very tired and in need of a refurbishment. The beds need updating as was not as comfy as when I stayed last year. The hotel was clean but the Spa was not, also in need of an update.
It seemed less value for money as food and drinks have increased quite a lot but I would condufer staying again as the Receptionist told me they were about to update rooms and amenities.
The breakfast was nice and had the usual choice of continental and full English.