2/10 - 별로예요
2025년 11월 2일
The room looked like it was still under construction. The base board in the bathroom was stabled to the wall. On the night of 10/31, into 11/01, at 5:30am, there were three rooms partying, yelling and later fighting. I made two complaints, I even went down to the front desk on the second complaint and nothing was done about the noise. It wasn’t until the police arrived that everything finally stopped. The police made some people leave from the parking lot and the three rooms. In the late morning, in went to the front desk to ask to speak to the manager but the gentleman at the front desk stated that he was not in. I was told that the manager would contact later to address my concerns. I came back to the hotel later in the afternoon. The same front desk gentleman was there and told me that the manager was going to discount my stay, for the inconvenience.
When I came down to checkout and see what the adjustment was on my bill, at the front desk, the same gentleman that told the manager was going to take care of me and discount my stay, acted like he didn’t know what I was talking about. He told me that no one was going to discount my stay and that I would have to call corporate office to get it anyone to listen to me.
Richard
Richard 님, 3박 출장
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