The property & staff were excellent. My only dislike was the half board experience when they had a la carte for dinner. Options were very limited, the nights with the buffet option was fantastic
MISHRA
MISHRA ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 14์ผ
The staff are very friendly and helpful, the location is very good for shopping and transport links
Rudolph
Rudolph ๋, ์น๊ตฌ์ 11๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 13์ผ
I booked online & the hotel who informed me there was no booking
Please refund me in full
LP
LP ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 8์ผ
Leanda
Leanda ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 2์ผ
The stay was absolutely lovely had no problems with staff or the area. Shopping and food friendly had a smooth going would highly recommend
Camille
Camille ๋, ์น๊ตฌ์ 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 30์ผ
Ryan
Ryan ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 22์ผ
Hotel is in a walkable part of town for food and shopping. This is not on the beach its a 18 minute walk to the beach or you can wait for the beach shuttle that runs pretty much on a schedule so timing is key for that option. The room is OK. Clean and was convenient with the mini fridge, microwave, and the balcony. The shower was the worst ever in room 235! We had them check it multiple times but never resolved. It would go hot to cold and back and forth and the water pressure was a trickle. The breakfast was limited and sometimes slow service or out of things. The lunch buffet at the resort on the beach was great on Easter Sunday but it was expensive at $50 usd/person. The resort was pretty clean, the plants and grounds were very pretty and they seemed more environmentally conscious with reusable items & lack of plastic. The resort was just OK in comparison to others we have visited.
Rachael
Rachael ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 20์ผ
The property wasn't what I expected. Looked different from what I saw online
Barbara
Barbara ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 19์ผ
Large property. Good for families.
Lisa-Marie
Lisa-Marie ๋, 2๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 18์ผ
Rooms were clean and staff was nice. We decided to extend our stay for 2 more days and the hotel did not handle it well at all.
Kofi
Kofi ๋, ์น๊ตฌ์ 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 17์ผ
Katlyn
Katlyn ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 15์ผ
Great experience
Lenius
Lenius ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 15์ผ
My overall experience was good
Lenius
Lenius ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 13์ผ
The general manager was a gem and assisted me with addressing my reservation disappointments.The staff were not accommodating and gave a lot of push back. However the General manager understood and assisted me with addressing my concerns and approved me a refund on my next 4 days. I then booked for the Bay Gardens Resort and Spa location, which cost us 3x the amount. Be aware! Unfortunately the Three Bay Gardens accommodations, share the same Expedia pictures- the pictures reflect Bay Gardens Resort and Spa. I booked the Bay Gardens Hotel based on pictures posted on the site not understanding the pictures represented the sister facility Bay Garden Resort and Spa location. This is a major misrepresentation and our new booking cost 3x as much because of that fact. Make sure you book the Bay Gardens Resort and Spa if the pictures reflect what you are looking for.
Denise Andrea
Denise Andrea ๋, 5๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 13์ผ
Had a wonderful time
ajani
ajani ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 10์ผ
The staff and food at Bay Gardens Hotel were lovely, very polite and accommodating - food was tasty and always prepared in quick time. The room however was very small, smelt old and dusty. Bathroom could use some work and also the floor tiles could use an upgrade along with the furniture. Pretty average hotel, wouldn't recommend if you're going to stay for long periods