On one of the nights we stayed, there were children running up and down the corridors all night. When we complained to the hotel staff, as the children were disturbing out sleep, they told us 'they're just children and to use ear-plugs'. Terrible service from the hotel staff. Will not be staying there again.
M
M ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 10์ 6์ผ
vishaldeep
vishaldeep ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 2์ 11์ผ
Maninder
Maninder ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 1์ 7์ผ
Jobanjeet
Jobanjeet ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2023๋ 12์ 11์ผ
Booked a suite. The best they had.
Linen had not been charged. Pillow covers had oil stains.
Floor had biscuit.
No towel provided.
Had to wait for a long time at the reception. They could find Expedia booking even after giving the Refrence number and payment receipt.
Terrible experience
Rubal
Rubal ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2023๋ 7์ 10์ผ
Poor customer service skills at the reception, not understanding.
Sumit
Sumit ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 2์ 8์ผ
All good
Raunak
Raunak ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2020๋ 3์ 10์ผ
Gagandeep
Gagandeep ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2019๋ 12์ 23์ผ
Worst Experience.
Check in was difficult, they donโt accept international CC, I had to pay for currency exchange (demanding cash is ridiculous).My mom was coughing and asked for single bottle of water as she was choking for front desk agent replied โthere is a charge for thatโ. No empathy at all.
Learn hospitality if u are in business of one. Bell staff and housekeepers were amazing! Overall ambiance is good but staff really needs to learn hospitality including manager.Room lacks of all the amenities. I believe they want to become international franchise but their foundation is weak. Crucial need of revising and revisiting there procedures.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 12์ 3์ผ
Good hotel to stay. I recommend it as the rooms are much bigger than many big name hotels