Located in the heart of the city, The Spa Hotel offers a luxurious retreat with an indoor pool and sun loungers. Indulge in fine British cuisine at The Orangery Restaurant or rejuvenate your senses at Spa Spa with aromatherapy and body treatments. Take advantage of free WiFi, dry cleaning services, and helpful staff that have left a lasting impression on previous guests.
Mount Ephraim, Royal Tunbridge Wells, England, TN4 8XJ
What's nearby
Pantiles - 12 min walk - 1.1 km
Tunbridge Wells Museum and Art Gallery - 16 min walk - 1.4 km
Assembly Hall Theater - 18 min walk - 1.5 km
Groombridge Place - 7 min drive - 6.2 km
Hever Castle and Gardens - 21 min drive - 17.9 km
Getting around
Gatwick Airport (LGW) - 50 min drive
London City Airport (LCY) - 74 min drive
Royal Tunbridge Wells Frant Station - 6 min drive
Tunbridge Wells Station - 16 min walk
Tunbridge Wells West Station - 26 min walk
Restaurants
The Sussex Arms - 14 min walk
The Ragged Trousers - 13 min walk
Bengal Brasserie - 15 min walk
Fine Grind - 14 min walk
Mount Edgcumbe - 10 min walk
About this property
The Spa Hotel
The Spa Hotel is a great choice for a stay in Royal Tunbridge Wells. You can indulge in deep-tissue massages, body wraps, or aromatherapy, and grab a bite to eat at The Orangery Restaurant, which serves British cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.
At a glance
DONE
Hotel size
70 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Barbecue grills
24-hour room service
Snack bar/deli
What to do
Tennis
Fitness classes
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Health club
An indoor pool
Spa services
Outdoor tennis court
Sauna
Steam room
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible parking
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Dining
The Orangery Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Here's the breakdown, no surprises
Optional extras
English breakfast is offered for an extra charge of approximately GBP 17.00 per person
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells
Frequently asked questions
Does The Spa Hotel offer free cancellation for a full refund?
Yes, The Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Spa Hotel?
Yes, there's an indoor pool.
Are pets allowed at The Spa Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Spa Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Spa Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at The Spa Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. The Spa Hotel also has a picnic area and a garden.
Are there restaurants at or near The Spa Hotel?
Yes, The Orangery Restaurant offers British cuisine.
What's the area around The Spa Hotel like?
The Spa Hotel is a short 13-minute walk from Pantiles and 18 minutes' walk from Assembly Hall Theater.
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The Spa Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Spa
Food
Restaurant
Lobby
Towns
Bar
Bathroom
What guests liked
Breakfast was consistently described as lovely, good, and very good with a good selection and quality options available. (25 reviews)
Free parking was available with no issues and easy to find a space. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 25, 2025
Nice place to relax
Lovely stay, dinner great and the gardens amazing
Gordon
Gordon, 1-night trip
10/10 Exceptional
Sep 1, 2025
Beautiful room. Huge bath
Handy for town. Lovely hotel. Great value for money.
Shopped around but this was the best deal.
S
S, 1-night trip
8/10 Very good
Aug 25, 2025
Spa Hotel 25 Aug 25
A good hotel. Only items to note would have been dedicated towels in the Spa for guests and consider installation of a swimwear spin dry machine in changing rooms.
Andy
Andy, 1-night trip
10/10 Exceptional
Aug 29, 2025
Outstanding food
Food is excellent! I have been dreaming about that pork chop! B
Ilona
Ilona, 1-night trip
10/10 Exceptional
Aug 5, 2025
So nice they booked it twice
Booked as a treat for my brother, wife and baby. They liked it so much they booked a second night!
Peter
Peter, 1-night trip
8/10 Very good
Aug 26, 2025
Recommend
Check-in was smooth very relaxing atmosphere, room was comfortable. Dinner experience was okay, could of had some background music. Main course was pricey. Breakfast was good.
Vincent
Vincent, 1-night trip
10/10 Exceptional
Jul 10, 2025
Fantastic hotel
Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.
Calum
Calum, 3-night trip
10/10 Exceptional
Aug 25, 2025
Beautiful - the spa was lovely
Thoroughly enjoyed my stay at this hotel - was visiting for a wedding and had an incredibly comfortable stay. The spa was a lovely touch and we used it before heading home.
I'd say the food was hit or miss. I had some really lovely food and also some very disappointing food. The breakfast in particular was very disappointing.
Verified traveler
1-night trip
4/10 Fair
Aug 30, 2025
Staff terrible
Staff were terrible
Hannah
Hannah, 1-night trip
10/10 Exceptional
Jun 5, 2025
Lovely stay. Pretty place. Nice breakfast.
Peter
Peter, 1-night trip
6/10 Good
Jul 21, 2025
Hotel was lovely but the beds are incredibly uncomfortable.
Verified traveler
1-night trip
10/10 Exceptional
May 2, 2025
Great place and great people
Stay here most times in the area
Ron
Ron, 1-night trip
8/10 Very good
May 8, 2025
Lovely staff, especially the lady at breakfast. The hotel has nice grounds and great walking nearby.
Patrick
Patrick, 1-night trip
10/10 Exceptional
May 19, 2025
Lovely friendly staff, nice clean room, great restaurant and facilities. Convenient location and like ads of parking.
Tamar
Tamar, 2-night trip
10/10 Exceptional
Apr 23, 2025
The hotel and gardens excellent and well looked after.
Sarah
Sarah, 1-night trip
10/10 Exceptional
Apr 20, 2025
Beautiful ground, helpful staff, loved the pool.
Christina
Christina, 4-night trip
8/10 Very good
Apr 30, 2025
Good for a quick stay. Lovely location.
Nice hotel. The gym was well equipped.
Nolan
Nolan, 1-night trip
10/10 Exceptional
Jun 28, 2025
Great place to dtay
Great hotel. Lovely room. Variety of tea/ coffee/hot chocolate. Bottled water. Nice individual toiletries,shampoo/ shower gel/ body lotion. Would definitely recommend
Wendy
Wendy, 1-night trip
10/10 Exceptional
Jun 15, 2025
Very clean room and en suite. Useful air con as it was very hot weather. Comfortable bed and fluffy towels
Mrs P J
Mrs P J, 2-night trip
4/10 Fair
Aug 15, 2025
The noise from a generator outside the room meant I didn’t get any sleep
Neil
Neil, 1-night trip
8/10 Very good
Apr 20, 2025
Lovely building and grounds. Close to the town with plenty of parking
Jane
Jane, 2-night trip
10/10 Exceptional
May 26, 2025
The gardens and grounds were absolutely beautiful. The dining room was bright with surrounding windows. Very friendly staff. The location was perfect with a short walk to the Pantiles with quaint cafes and shops. We had a smaller room that looked over a smoke stack so would definitely upgrade next time.
Pamela
Pamela, 3-night trip
10/10 Exceptional
May 22, 2025
Room upgrade. Lovely, friendly staff.
Kate
Kate, 1-night trip
6/10 Good
Jun 27, 2025
No atmosphere
The hotel is in lovely surroundings. It was ok but I wouldnt stat again. The overall stay was average and not very exciting. Roadworks at 8 am just across from our room . Quite a lot of young ine perienced staff
.
Irene
Irene, 3-night trip
10/10 Exceptional
Apr 9, 2025
Very pleased
Great hotel with great Gym/Spa facilities. Grounds were lovely to walk around in the sun.
Bar & restaurant great.
Staff very friendly & helpful.