We were kindly greeted. Our room was clean and comfortable
jennie
jennie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 24์ผ
When I checked in Judy was the rudest woman. It started with ignoring me at the counter and didnt get better.
The hotel was under renovation but was clean and tidy. Our room hadn't been remodeled yet and it was clear. Thinks were tattered and worn but im sure thats due to switching over to the new brand look.
The bed wasnโt comfortable but again, hoping thats due to renovation and there will be new matresses. It was for a youth soccer tournament. We would stay again.
Tonya
Tonya ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 24์ผ
Awful experience
Booked an accessible room. Upon arrival, given a regular room. Desk clerk stated there were none available (rude and dismissive, focused self issues). At checkout (next morning), clerk advised that accessible rooms were sold out when I booked; however, NO ONE from hotel called us (had my telephone number). We needed the walk-in shower and riser toilet for an accessibility issue. Carpet edges were filthy (grey/white built-up hair and dust). HVAC filter was filthy. Refrigerator made noise all night (not cooling despite coldest setting). No cold ice pack for the handicapped guest who needed it. We heard guests from 4th floor complaining (even to desk) about construction noise (at 8:15am). Bed is overly soft bed (e.g. feather). Handicapped guest needs firmer mattress, and was in more pain. Morning clerk stated she'd check with manager for a discount (she provided a small one); however, no further contact. She sat the whole time we were in the breakfast area, looking annoyed. Good breakfast buffet with real china and silverware (paper/plastic for coffee cups) but ran out of forks and spoons were serving size. Definitely some training needs to be done. We will never visit this location again.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 23์ผ
Hyla
Hyla ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 17์ผ
Brandon
Brandon ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 5์ผ
A great property in need of an update
The hotel is under renovation, which is a good thing as the property is showing a lot of wear. The overall upkeep of the hotel is very poor, which is disappointing. Ten years ago this was a property that was well maintained. Only one elevator was available, which led to long waits on the weekend when the hotel was very busy. Housekeeping was very efficient and the breakfast was very good.
Ann
Ann ๋, ์น๊ตฌ์ 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 2์ผ
Jeannemarie
Jeannemarie ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 31์ผ
Clover
Clover ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 30์ผ
Sohaib
Sohaib ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 21์ผ
William
William ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 3์ผ
Never again
We had a 3 day stay. It took hot water 10 min to come on. There was construction going on which was not disclosed to us, the carpet was disgustingly dirty, we had to ask for room service to get daily clean towels. Only had 5 TV network to chose from all news no entertainment. Mini fridge broke 2nd day in ruining our food. Front desk staff was not courteous or friendly.
Susie
Susie ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 2์ผ
Fantastic hotel!!
Stephan
Stephan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 2์ผ
Mary
Mary ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 30์ผ
Renovation caused no problems
Going thru big renovations now..does need this. Meanwhile, things are just ok in meantime.
Dave
Dave ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 28์ผ
Property under renovation
Property is renovating floors 4 and 5.
Roger
Roger ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 25์ผ
Dirty Musky Tiny
From the faulty thermostat to the funky smell and the leak in bathroom ceiling to the tiny beds with hospital bedding that were suppose to be queen size. It was a terrible stay. We might as well have stayed at Days Inn for half the price. I guess I expected better. The bathroom as barely big enough to turn around in. I had to tell the boys to turn their heads so I could get dressed in the room. Will never stay here again. :( Not even for the lovely view of the storage containers and Walmart in the distance.