From the moment we arrived, the staff went above and beyond to make us feel welcome. Every interaction was warm, professional, and genuinely helpful โ you can tell they truly care about their guests.
The hotel itself was spotless. Everything from the lobby to the rooms was impeccably clean and well-maintained, which made our stay feel even more relaxing and luxurious.
And the location? Absolutely perfect. We were steps away from amazing restaurants, shops, and local attractions โ everything we needed was within easy reach.
I canโt recommend this place enough. Whether youโre here for business or a getaway, this hotel checks all the boxes. Weโll definitely be back!
kayce
kayce ๋, 11๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 10์ผ
Neil
Neil ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 21์ผ
Jackson
Jackson ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 19์ผ
My granddaughters feet were dirty from walking a room the floor. It looked really clean, but apparently the floor wasnโt
Yvette
Yvette ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 17์ผ
Graduation weekend at Stanford. The Palo Alto Inn is just the perfect location close to the school. As soon as you drive in you can see that the area is clean and nicely decorated. The customer services was wonderful, the young man thank us for picking them and let us know they had complimentary snacks and water. The room was was clean, organized and quiet. We have found our second home when visiting Palo Alto.
Lisa
Lisa ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 17์ผ
The Palo Alto Inn was clean and well-kept. As a solo female traveler, I felt safe at the inn and in the area. There were no dining options at the Palo Alto Inn, but there were several options within easy walking distance. Since I was without a car during my stay, that was very important to me. I walked south most of the time to San Antonio Center , approximately 1/2 mile away, where there are several restaurants, Safeway, Walmart, Trader Joes and Target.
From the Walmart on Showers Drive (about .8 mile away), there is a free Mountain View Shuttle that has two routes - I took the Red route from Walmart to Castro Street (downtown) and the Grey route to get back to Walmart from downtown.
Several of the hotels close to the Palo Alto Inn have restaurants and I found that most of them had pretty good food. I enjoyed Dinah's Poolside Restaurant and Hobees (great blueberry coffee cake).
The management and staff of the inn were all friendly and helpful. And there are free snacks, water and sodas in the office.
One thing to note: the website listed guest laundry, but I didn't see any laundry facilities. When I asked at the desk, I was told they don't have laundry available anymore and they suggested a laundromat north of the inn.
Deborah
Deborah ๋, 16๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 13์ผ
Jesus
Jesus ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 13์ผ
Accommodated our need for a quiet room after my husband's surgery....in fact he selected the room after we had mentioned the reason for our stay.
Good location, ease of check-in and check-out, option for service daily, clean and comfortable room at a good price. Really enjoyed the zen garden to chill in the afternoons.
Sonya
Sonya ๋, 6๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 8์ผ
Jessica
Jessica ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 2์ผ
Antonia
Antonia ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 1์ผ
The Hotel was nice, very clean. Check in was super easy the clerk was very friendly.
The one thing that will keep me from staying there again is the bed...It was just...BAD. So uncomfortable. The mattress was similar to a sofa bed. I would stay again but they need more comfortable beds.
Seanda
Seanda ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 28์ผ
Jorge
Jorge ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
Jonetta
Jonetta ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 26์ผ
It was good for my purpose.
Celina
Celina ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 19์ผ
Susan
Susan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 14์ผ
Great value and cozy
Very friendly check in. Complimentary beverage/water/snacks. Extra toiletries! Great location and value
Stacey
Stacey ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 13์ผ
The inn is nice and a great price and I'd love to stay again except the beds were awful. So hard and uncomfortable and I barely slept because I'd wake up in pain and have to move around to get "comfortable" again only to wake up in pain a few hours later. My mom also slept bad due to the mattress. If they changed out the mattresses to something with a pillowtop we'd love to stay here again.