Hotel was exceptionally clean and staff very friendly and helpful.
Vincent
Vincent ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 14์ผ
William
William ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 7์ผ
Benjamin M
Benjamin M ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 30์ผ
Poor Service and lack of integrity...
I recently stayed at the Hampton Hotels in Jacksonville, and I have to say, it was a thoroughly disappointing experience. For over $200 a night, I expected basic amenities, but was shocked to find that my room came without a TV remote. When I inquired about it, I was met with unhelpful responses from the staff, who claimed that there was no manager available to address my concerns.
To make matters worse, the air conditioning in the room didnโt blow cold air, making my stay uncomfortable. The lack of integrity from the hotel employees was frustrating; it felt like they were just dodging responsibility rather than offering any solutions. I left feeling deceived and undervalued as a guest. To anyone considering this hotel, I would recommend looking elsewhere for a more reliable and customer-focused stay.
I would like to request a follow-up regarding my recent stay at the Hampton Hotels in Jacksonville. The issues I experenced during my stay require the attention of upper management. I am seeking a call back from upper management to discuss my experience further and explore potential resolutions.
Troy
Troy ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 18์ผ
Great place, doors are noisy when they close
Zachary
Zachary ๋, 12๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 13์ผ
Nice as always.
Donna
Donna ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 8์ผ
Dolores
Dolores ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 23์ผ
Loved this hotel. Had availability for a last minute stay. Super friendly stay. Very good breakfast and 24 hour coffee and tea station. Will stay here again.
Michele
Michele ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 22์ผ
Staff courteous and professional. The facility is very clean and daily breakfast, perfect.
Samuel
Samuel ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 22์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 18์ผ
I recently stayed at the Hampton Inn & Suites and had a great experience overall. The hotel was exceptionally clean, and the rooms were very comfortable, making for a relaxing stay. The service was also excellentโstaff members were friendly, attentive, and made sure everything was taken care of.
The location was very convenient, just a mile from my parentsโ house, which made visiting easy. Plus, having a Walmart within walking distance was a nice bonus for any last-minute needs.
The only minor issue I encountered was that the kitchen faucet in my room was really loose. It wasnโt a major problem, but it was noticeable. Other than that, everything else was perfect.
I would definitely stay here again and recommend it to others looking for a clean, comfortable, and well-located hotel!
Erick
Erick ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 10์ผ
Great stay!
We stayed for a weekend while visiting family. Everything was super clean. Staff was very friendly and quick to help. Loved the breakfast/ lounge area. Our room was very nice.
Kimberly
Kimberly ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 10์ผ
Great for quick overnight while on road trip.
Nancy
Nancy ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 5์ผ
Svetlana
Svetlana ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 3์ผ
Great visit
Eileen
Eileen ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 3์ผ
Very clean. Staff friendly. Pool was very cold. Wish there was a hot tub.