Rooms needed to be remolded like 5 or 6 years ago. Was not told in advance for parking. Was told we could not use the fireplace. Carpet was dirty. Kitchen pan had grease in it. Only redeeming quality was the breakfast. Wish this was the 4 star hotel we read about. Not enough parking.
Shannon
Shannon ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 20์ผ
Couch looked l
Faith
Faith ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 20์ผ
Jacuzzi was down. Pool scene was not very inviting.
John
John ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 20์ผ
Very pleasant stay.
Mike
Mike ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 13์ผ
It is the worst Hotel in our life. The room was stinky and dirty. The front door of the room canโt be closed with out a really strong push, etc..The pool was very dirty and the pool area has only 3 sun bed for about 200 guests. The jacuzzi was closed with yellow tape/sign. They misleading the guests.
Zsolt
Zsolt ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 5์ผ
Bill
Bill ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 29์ผ
Marcus
Marcus ๋, 14๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 25์ผ
Loved it!!
Very noisy disturbing noises late at night.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 25์ผ
The best hotel
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 20์ผ
Very dissapointed
As much as we love staying at sonesta, this place was terrible. First thing we noticed as we walked upstairs to our front door was how filthy the balcony. Flooring had stains everywhere and it look like dried blood everywhere. It looks like it hasn't been scub or clean at all, just very dirty. Not a good way to welcome guests. Inside the room, couch was stained and dirty and torn. Phone wasn't working,several lights wasn't working including the bathroom. Carpet very dirty and stains everywhere, walls were dirty and stained. Never experienced anything like it. We love staying with sonesta every time we are traveling and this time around, we were disgusted and very disappointed staying at this particular hotel.
Mark
Mark ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 18์ผ
Good hotel
My husband and I stayed there for 2 nites to attend my nephewโs graduation at NAU. The room was large with a full kitchen and a sitting area with a fireplace. Or room face the driveway and parking but it was very quiet. The finishes are not high end but adequate. The caulking in the bathroom area was not done well and the room was a little worn but overall, a nice stay. Didnโt try the breakfast out any of the amenities.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 5์ผ
Marcus
Marcus ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 28์ผ
Front desk staff was great, very friendly young lady. Breakfast was ok. Room was large, but needs redecorating, kitchen floor coming up.
Diane
Diane ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 27์ผ
Dirty and gross
Layout of rooms were great but room was dirty and run down. Couches looked like they were chewed on by dogs with staples and wood showing. Carpet looked like it had not been cleaned ever.
Jake
Jake ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 25์ผ
Puede ser mejor
Me encanta hospedarme en los hoteles Sonesta, son muy cรณmodos, le darรญa 5 estrellas en todo pero hay algunos detalles que deben mejorar; es un hotel de cero tolerancia al fumar y habia gente fumando marihuana eso es desagradable y mรกs cuando viajas con niรฑos.
Otro detalle es que los huรฉspedes y los hoteles deben tomarse mรกs enserio la limpieza profunda de las habitaciones. La tina estaba tapada y era difรญcil que se fuera el agua al baรฑarse
Lo demรกs estรก genial