Stayed for one night following first visit in Feb. Room upgraded to Junior Suite with beautiful view of River Thames
Staff fantastic across hotel and food grea
Tracey
Tracey ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 20์ผ
S W Barbara
S W Barbara ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
Really amazing stay.. the staff were so professional and personable. We will be returning at some point and have recommended to family and friends.
Kevin
Kevin ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 16์ผ
Jose Roberto da
Jose Roberto da ๋, 11๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 7์ผ
Fantastic breakfast, service and boat taxi
Krzysztofa
Krzysztofa ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 7์ผ
Definitely would stay again!
Great hotel, amazing staff and in good location far enough away to feel your out of the city but close enough that your not. We had a small issue with the lift but the team sorted this for us professionally and efficiently. Would highly recommend, it was our wedding anniversary and the team did everything to make it special.
Simon
Simon ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 6์ผ
Good service
Very nice service , polite and efficient. Had a water problem and negotiated a discount without issue.
graeme
graeme ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 30์ผ
Great staff, great hotel - brilliant service.
Small mix up with our room and the staff were incredible, we were offered a choice of rooms and complimentary tokens for the inconvenience. The hotel its self is in an incredible location with a complimentary ferry service over to Canary Warf. Staff, Hotel and everything was incredible. From the moment we parked until the moment we left truly fantastic :)
Emma
Emma ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 29์ผ
I stayed at the hotel for 1 night, since I would not be able to make a train back home after a concert. The person on check in was polite enough. However, I was unpleasantly surprised to be asked for a ยฃ50 deposit. I had no forewarning of this. The staff mentioned something about it being held in case of damage. I have stayed at higher end places and have NEVER been asked for this, so I was taken aback. I didn't have time to argue though since I needed to travel to my concert.
I didn't have time for breakfast so I cannot comment on the dining facilities or bar.
The inclusive boat ferry pass is useful, but it could use some later hours for the weekend, since after midnight if you miss the last ferry you may be faced with having to navigate a fair walk from Canada Water.
The shower was lovely. The bed was incredibly comfy. The fast wireless phone charger was great. However, the room seemed oddly arranged. The fast charger was fixed to the desk far from the bed. There was not a night stand, meaning I had to walk to the other side of the room when I woke up to turn my alarm off. Not an easy feat for someone who wears glasses.
I am not sure if the inconveniences are enough to tell people to stay away. But I would hesitate to stay there again.
Zachary
Zachary ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 29์ผ
Nice hotel tricky to get to.
Hotel a little tricky to get to initially have to use ferry from other side of Thames
Easy check in
Very quiet at night which was good
Lovely view from bar at night but expensive
Carolyn
Carolyn ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 28์ผ
Helene
Helene ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 25์ผ
Rajvir
Rajvir ๋, 4๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 22์ผ
Juha
Juha ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 21์ผ
Tom
Tom ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 14์ผ
Zimmer war ok, ohne Balkon obwohl mit Balkon gebucht.
Frรผher Check in wurde uns gewรคhrt.
Martin
Martin ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 11์ผ
Dejligt og stemningsfuldt hotel.
Ligger et stykke fra centrum af London, men man kommer nemt derind med fรฆrge, bus og/eller underground.
Vi nรธd beliggenheden med udsigt ud over Themsen.
Fantastisk morgenmad som i godt vejr kan nyder udenfor med udsigt over Themsen og Canary Wharf.
Morten Holm
Morten Holm ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 5์ผ
Steven
Steven ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 3์ผ
The staff here were far and away the most friendly, helpful, and genuinely looking to serve group Iโve ever experienced. I would always stay at this property when in London if only for the service!
As for the property, with a family of 5, it was a little cozy. But is to be expected. The room shows a little age, but the room was clean, neat, and the beds were great.
Getting to and from with luggage and kids required hiring a car, but the free ferry across the Thames to the Canary Wharf area was easy and awesome.
Will absolutely stay here again!
Chris
Chris ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 2์ผ
My husband and I had a room with a view of the River Thames, we were so pleased. Great location and hotel. Would re use this hotel again.
Karen
Karen ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 1์ผ
Gabriel
Gabriel ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 29์ผ
Amazing hotel to experience very clean food very nice comfort was amazing overall excellent
Asisat
Asisat ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 28์ผ
I was staying with a friend after a concert at the O2. The room was clean and tidy and the staff were very friendly and helpful. The only downside was that we were put in a disabled room, which did not bother us but was at the back of the hotel right next to where all the deliveries came and went which made it quite noisy during early hours .