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Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

2.5 star property
Suburban hotel in Surprise with outdoor pool and conference center

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Photo gallery for Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Outdoor pool, pool umbrellas, sun loungers
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar
Lobby
Outdoor pool, pool umbrellas, sun loungers
Lobby
Escape to Windmill Suites Surprise, Ascend Hotel Collection and unwind in the serene garden or spa tub. Enjoy a full breakfast, stay active with the gym or lounge by the outdoor pool with sun loungers. Helpful staff and express check-in make your stay seamless.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Room service
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
$92 nightly
The total price is $106
Aug 30 - Aug 31
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.8 out of 10
Excellent
(92 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(98 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.4 out of 10
Very good
(20 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Garner Hotel Phoenix Northwest – Surprise by IHG

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.2 out of 10, Wonderful, 152 reviews
$85 nightly
The price is $97
Aug 31 - Sep 1
Total with taxes and fees
Garner Hotel Phoenix Northwest – Surprise by IHG
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About the neighborhood

Map
12545 W Bell Road, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 7 min drive - 6.4 km
  • Peoria Sports Complex - 10 min drive - 10.6 km
  • Luke Air Force Base - 15 min drive - 14.6 km
  • State Farm Stadium - 17 min drive - 18.4 km
  • Desert Diamond Arena - 17 min drive - 18.0 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 26 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 40 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Biscuits Cafe - ‬3 min drive
  • ‪Jack in the Box - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

At Windmill Suites Surprise - Phoenix, Ascend Hotel Collection, you'll be within a 15-minute drive of Peoria Sports Complex. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A hot tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 126 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (2906 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35.00 per accommodation, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offer free cancellation for a full refund?

Yes, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, there's an outdoor pool.

Are pets allowed at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 35.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, there's free self parking.

What are the check-in and check-out times at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (16-min drive) is nearby.

What is there to do at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection and nearby?

Have fun with activities like hiking, mountain biking, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Windmill Suites Surprise - Phoenix, Ascend Hotel Collection also has a fitness center and a picnic area, as well as a garden.

What's the area around Windmill Suites Surprise - Phoenix, Ascend Hotel Collection like?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection is in Surprise Original Townsite, a short 1-minute walk from Centennial Friendship Park. Travelers say this hotel is in a good location.

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Windmill Suites Surprise - Phoenix, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Family friendly
Location
Value
Bathroom
Coffee
Amenities

What guests liked

  • Breakfast was consistently described as good, excellent, and above average with a large variety of options. (107 reviews)
  • The property offers ample parking and a quiet location near a park. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

It was good experience and the staff where very friendly and nice will come again
Amanda, 2-night trip

10/10 Exceptional

The stay was amazing as usual. Would book here again
3-night trip

10/10 Exceptional

Great stay

It was a great stay i loved the space and comfort. Will be coming here again
Amanda, 2-night trip

8/10 Very good

Was a great stay, my room wasn't available for what ever reason but got me a room kinda close to what I reserved. Rooms were clean, A/C was a little noisy but worked great in 110° weather. Breakfast was really great and satisfying, Overall it was a great stay
Damien, 2-night trip

10/10 Exceptional

Nice place to stay, friendly staff, clean rooms, nice breakfast.
Tim, 3-night trip

8/10 Very good

Nice place to stay

It was a very nice place, pool and hot tub was nice, food was ok. The beds needed some work told maids but noone changed them and there was hair on pillow cases and tub was slippery that was a hazard and risk. Otherwise overall stay was great.
Geneva, 2-night trip

10/10 Exceptional

Loved it

This was by far my favorite hotel experience. I could honestly live here. I loved this hotel. Breakfast was great, beds comfy tons of comfy pillows. The suite was cozy decor felt like home. I honestly never wanted to leave. My only complaint if I had to judge would be vending and ice machine was not on the second floor. Oh and the smells in hallways were amazing.
Trish, 2-night trip

10/10 Exceptional

Was very nice and comfortable
Teresa, 1-night trip

8/10 Very good

Very nice hotel, service was good, people was friendly
Monica, 2-night trip

4/10 Fair

Stayed here many times but this time wasn’t as good. Booked the trip to have a family pool weekend and half of us didn’t even get in the pool because it was green and when we sat down the steps felt like slime. I started itching the minute I got in the pool
2-night trip

10/10 Exceptional

Loved the easy check in, clean lobby, beautiful pond, fountain in back, and cookies at the desk! All great touches to a lovely stay.
Rochelle, 1-night trip

10/10 Exceptional

Stay was great staff was attentive.
Brandon Edgar Alexander, 3-night trip

10/10 Exceptional

Hits all the marks

I didn’t realize how far out of the way this hotel was, but with fresh breakfast, comfortable beds, and upkept pool area we ended up very happy with our stay. Already looking to book another stay
Crystal, 2-night trip

8/10 Very good

Older hotel, but clean and close to lots of restaurants and sites. Breakfast was niceand the staff were fantastic!
Timothy, 4-night trip

10/10 Exceptional

The breakfast was good, it was quiet area. And the rooms were super clean. Staff was also nice as well. And the pool was good as well. Would love to stay here again.
Trevino, 2-night trip

8/10 Very good

The breakfast spread was excellent. There was a large variety to choose from.
Melissa, 3-night trip

10/10 Exceptional

such a great place!
Zoey, 2-night trip

10/10 Exceptional

We really enjoyed our stay!
Julie, 3-night trip

10/10 Exceptional

I have stayed at this property and would recommendit
Richard, 2-night trip

10/10 Exceptional

Breakfast was ok. Staff are friendly
Marijean, 2-night trip

8/10 Very good

Nice hotel
Douglas, 3-night trip

10/10 Exceptional

Trip to Surprise Az

Our stay was amazing. Very pet friedly, comfortable with great customer service.
Bonita, 2-night trip

10/10 Exceptional

easy to get to great location
Peter, 1-night trip

6/10 Good

Good and Bad

First Room Heavy smoke residue. They quickly and politely gave us a new room. Second room lighter smoke residue. We stuck with it. Running the air fan all night helped. Comfortable bed, Good air conditioning that blows from a vent Not a loud window type unit. (it was 100' outside @ 11pm, so air conditioning is very important here! ) Fridge was warm, kind of defeats the purpose to have to wait for fridge to get cold enough to save our expensive dinner leftovers Safely. Mold in shower.
DeMar, 1-night trip

10/10 Exceptional

Staff was great!
Shakysia, 3-night trip